NHS Scotland
Health Records Clerical Officer
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Clerical Officer - Health Records Department
We require a Clerical Officer to provide admin/clerical support within the Health Records Department at Victoria Hospital, Kirkcaldy.
It will be the job holder’s responsibility to work within Bed Bureau team, covering A&E at Victoria Hospital and occasionally at MIU, Queen Margaret Hospital.
Working in A&E and MIU, there is a need for the job holder to provide a front line service to patients arriving at each department and is vital for the provision of recording of patient attendance and admissions via Trakcare. There is a need for the job holder to be confident in dealing with anxious and upset patients/relatives showing empathy and delivering professional customer service.
Administrative tasks will include:
- Running off reports
- Accurately updating data
- Preparing and scanning medical case notes/ED cards
- Uploading to the clinical portal
To meet service needs there may be a need to be trained within NHS Fife Switchboard. The post requires excellent communication skills, both written and oral, and will mostly involve handling calls into the Switchboard from both internal and external callers, responding to pager requests, responding to emergency calls, monitoring alarms and providing advice and support on telephony services to NHS employees and the public
Adhoc duties may be requested by Health Records Supervisors ensuring efficiency across the 24/7 Inpatient and Emergency team.
A level of accuracy and attention to detail is essential for this role due to data being uploaded to a live clinical system.
Relevant admin/clerical experience is required as is the ability to prioritise and deal with the day to day workload in a busy environment. You will be required to work both independently and as part of a team.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Working Hours:
- Monday 8am - 4pm
- Tuesday 8am - 4pm
- Thursday 8am - 4pm
- Friday 8am - 4pm
- Every 2nd Sunday 8am - 1:30pm (this shift attracts enhanced pay rates in line with organisational policy)
Brief description of the main skills knowledge and experience required for the post:
- Candidates should be educated to Standard Grade (or equivalent) with passes in English and Arithmetic.
- You must also have good keyboard/typing skills with the ability to work on your own initiative.
- Good organisational & listening skills are essential as well as a flexible approach to working.
- A level of English language competency and communication skills necessary to perform this role safely and effectively is required
Informal enquiries:
- Catherine Anderson, Gina McLennan or Zach Haggart
- Catherine.Anderson4@nhs.scot
- Gina.Mclennan@nhs.scot
- Zach.Haggart@nhs.scot
- Call: 01592 643355 ext.29026
Please note as this is a part-time post salary is pro rata
To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigration Service.
As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK website.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form.
We offer flexible working and family-friendly policies and fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
AI tools like ChatGPT or Copilot can be great for planning and preparing your application but your answers must be your own.
Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.
Tip: Think of AI as a helper, not a substitute. We want to understand you not an AI tool.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills