RBS
Health & Safety Business Partner
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Health & Safety Business Partner
Health & Safety Business Partner
This is an excellent opportunity to deliver a relationship-managed service to a portfolio of valued clients within our Business Banking segment in Health & Safety.
You’ll be building lasting relationships to grow the volume and value of your portfolio through consistently delivering high-quality customer interactions and experiences. As a key member of our team, you’ll be recognised for building trust and long-term sustainable value for our customers and colleagues.
What You’ll Do
We’ll look to you to deliver excellent service to your portfolio of clients, either through:
- Face-to-face meetings
- Video calls
- Telephone and email channels
Through a proactive contact strategy, you’ll work to:
- Really understand client needs
- Provide commercial and profitable advice
- Encourage adoption and usage of Mentor’s digital and self-service channels, where appropriate
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You’ll also be expected to:
- Deliver new business growth through referrals, networking, and business generation activities
- Lead new business prospect meetings, business networking, and relationship-building with your internal and external network, along with new customer lead referrals
- Work collaboratively with our Consultancy Delivery team to ensure:
- Services are delivered in line with customer expectations and timescales
- Proactively manage:
- Client retention
- Renewal pricing conversations for your own portfolio (and in support of others)
- Maintain a fully up-to-date contact strategy plan, focusing on:
- Developing new business income
- Achieving agreed income goals
- Provide support for:
- Other clients, alongside your own portfolio
- Colleagues with complex technical issues
The Skills You’ll Need
We’re looking for someone with:
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- A strong customer focus and professional qualifications in Health & Safety
- Membership of a relevant professional body, specifically, Chartered Member of IOSH (CMIOSH)
- Extensive experience in a role relating to health and safety, including a background in providing advice for complex matters
Additionally:
- Extensive experience in identifying customer needs, risks, and prioritising recommendations
- The ability to:
- Identify and lead business solutions
- Develop bespoke service offerings for customers
- Provide commercial price quotes
- Excellent time management skills and a flexible approach to serve customers at times conveniently suited to their needs
- Strong communication and interpersonal skills
Hours
35 hours per week
Ways of Working
Remote first
Job Posting Closing Date: 16/07/2026
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