Medneo UK
Healthcare Administrator
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Department: London Centre
Location: London Centre
Compensation: £28,900 / year
Description
Healthcare Administrator
This is a contract role, please only apply if you are available immediately
Contract end date: January 2027
Location: Central London, Great Portland Street
Hours: 3 shifts per week, across 7 days (no fixed days)
Shift times: 7:30am – 8:00pm (37.5 hours per week over 3 long days per week, 12.5 hour per shift)
Salary: £28,900pa
About Us
At medneo UK, we’re reshaping the future of diagnostic imaging. Our London Diagnostic Centre provides world-class MRI, CT, Ultrasound, and preventative health screening services, with a strong focus on quality, safety, and exceptional patient care.
We’re looking for a Healthcare Administrator who want to make a difference, professionals who thrive in a busy, supportive environment and are passionate about delivering an outstanding patient experience every single day.
What You’ll Be Doing
- Welcome patients with warmth, guiding them through their diagnostic journey.
- Ability to manage high volumes of bookings with accuracy and speed.
- Handle queries from patients, referrers, and medical secretaries by phone, email, and portal, providing a professional, friendly service.
- Support the VIP referral pathway, ensuring priority handling and a seamless booking experience.
- Assist with clinical tasks such as observations, positioning, and ultrasound chaperoning.
- Manage referrals and bookings with accuracy, ensuring timely communication with patients and referrers.
- Prepare rooms and equipment for MRI, ultrasound, and health screening services.
- Keep records and RIS entries up to date, supporting compliance with ISO and healthcare standards.
- Follow up on leads from the website and health screening enquiries, engaging patients quickly and effectively.
- Work hand-in-hand with radiographers, doctors, and administrators to deliver a safe, efficient, and reassuring patient experience.
- Maintain high standards of infection control, MRI safety, and data confidentiality.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Essential
About you
- Experienced in administration, ideally within healthcare, with excellent diary and time management skills.
- Confident communicator across phone, email, and face-to-face interactions.
- Compassionate and patient-focused, with the ability to balance admin precision and hands-on support.
- Adaptable, proactive, and resilient under pressure in a busy clinical setting.
- Tech-savvy with confidence using booking systems and Microsoft Office.
- Bonus points if you have skills in phlebotomy, cannulation, familiarity with ISO standards.
- Flexibility to work 3 shifts per week across a 7-day rota.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Why Join medneo?
🌍 Work with an innovative healthcare provider redefining diagnostic imaging.
💼 Gain hands-on experience in advanced MRI, Ultrasound, and health screening services.
🤝 Join a supportive, patient-centred team culture.
📚 Opportunities to learn, grow, and develop your career in healthcare.
The medneo promise
Our Values: The medneo Promise
We are a values-led team, and we live these every day:
- Act With Courage – We speak up, take responsibility, and do the right thing, always.
- Patient & Customer Satisfaction – Patients are at the heart of every scan we do.
- Responsible & Accountable – We own our actions and honour our commitments.
- Service Quality – We’re always improving, always learning.
- Great Teamwork – We celebrate difference, lift each other up, and listen without judgement.
Apply Today
Ready to join a company where innovation meets compassion? We’d love to welcome you.
📧 Or contact: resourcing@medneo.co.uk
Everyone is welcome at medneo UK.
We actively celebrate diversity and are proud to be an inclusive, gender-equal, and supportive workplace. If you need any adjustments during the application process, just let us know.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location