Medneo UK
Healthcare Assistant
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Healthcare Assistant
Senior Healthcare Assistant – MRI & Imaging Support (London Centre)
Department: London Diagnostic Centre
Location: Great Portland Street, Central London Compensation: £28,900 per year Contract Hours: 3 shifts per week (7 days rota), 12.5-hour shifts (37.5 hrs/week)
About medneo UK
At medneo UK, we’re transforming advanced diagnostic imaging by delivering exceptional MRI, CT, Ultrasound, and preventative health screening, with unwavering commitment to quality, safety, and patient care.
We’re seeking enthusiastic Healthcare Assistants who thrive in a dynamic team environment and share our passion for delivering outstanding patient experiences every day.
What’s Included?
Rewards & Benefits
- Flexible Schedule: No fixed days; 7-day shift pattern
- Generous Holidays: 25 days + bank holidays (+ up to 3 for long service)
- Health Benefits:
- Full Private Medical Insurance (Bupa) including pre-existing conditions
- Add-on Family Health Plans
- Life Assurance (5x salary)
- Wellbeing Support:
- 24/7 GP Access
- Mental Health First Aiders
- Dedicated Wellbeing Tools & Resources
- Professional Growth:
- Paid CPD opportunities
- Structured career development
- Internal promotion pathways
- Practical Incentives:
- Blue Light Travel Pass
- Gym, cycle-to-work, and cashback discounts
- Tastecard (restaurant discounts)
- Denplan (dental benefits)
- Tech & voucher schemes
- Staff Discounts:
- 10% off friend & family MRI screenings
- Company Culture:
- Inclusive, values-driven workplace
- Strong team support & leadership talent
Key Responsibilities
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Patient Care & Interaction
- Welcome patients and assist with examination paperwork
- Escort patients safely through the diagnostic process
- Provide clear explanations to ease anxieties and ensure preparation
- Collaborate with Radiographers on patient preparation
- Handle manual patient transfers and assist with mobility
- Manage appointment timings and communicate updates
Clinical Duties & Safety
- Take and record vital signs (BP, temperature, etc.)
- Support with venepuncture/cannulation (if trained and certified)
- Monitor post-examination recovery, including medication administration
- Ensure strict adherence to MRI safety protocols & ionising radiation (IR(ME)R 2017) protection
Specialised Areas
MRI-Specific Roles:
- Screen patients for MRI contraindications (e.g., implants, pacemakers)
- Prep patients for contrast-enhanced procedures
- Manage bookings, safety checklists, and MRI-safe practices
Ultrasound-Specific Support:
- Schedule and optimise scan workflows
- Ensure clinical exam room preparation
- Maintain hygiene standards (probe cleaning, PPE)
- Maintain patient dignity during intimate scans
Health Screening Operations:
- Relay patient queries promptly
- Coordinate GP consultations, mammogram, and other imaging referrals
- Gather and compile pre-consultation data for seamless follow-up
Administrative & Operational Tasks
- Complete RIS (Radiology Information System) records and related documentation
- Liaise with radiologists for appointment scheduling
- Arrange deliveries, stock inventory, and labs logistics
- Participate in clinical audits and quality improvements
- Strict patient confidentiality (GDPR compliance)
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Core Skills & Qualifications We Look For
We strongly welcome applications from candidates with:
✅ Healthcare experience (Ideal but not essential) ✅ Certifications in cannulation/phlebotomy (if possible) ✅ Organisation & patience – Thriving in fast-paced environments ✅ Attention to detail – Adapting to varied patient needs efficiently ✅ Communication & teamwork – Empathic approach to building trust ✅ Confidence in troubleshooting – Prioritising tasks under pressure ✅ Compatibility with medneo’s values and adherence to legislative requirements ✅ IT Proficiency – Full knowledge of Microsoft Office applications
Why We Exist: The medneo Promise
Our ethos revolves around four core merits:
🛡️ Act With Courage: Confidently take responsibility and act ethically. 🏠 Patient & Customer Satisfaction: Patients are at the core of everything we do. 🔧 Responsible & Accountable: Own our commitments and instill reliability. ⚙️ Service Quality: Constant pursuit of improvement and standard excellence. 🤝 Great Teamwork: A judgement-free, diverse, and supportive team culture.
Ready to Join?
Start a career with a fast-growing, innovation-focused healthcare company that values compassion, growth, and teamwork. Apply today! [Insert link/application link]
Contact email: resourcing@medneo.co.uk
Equality & Inclusion: medneo UK provides a supportive, gender-equal workplace. If you require adjustments during the application process, let us know.
"We actively celebrate diversity and are committed to an inclusive workplace for all."
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