MRI-Specific Duties

• Screen patients for contraindications to MRI (e.g., metal implants, pacemakers), referring to radiographers as needed.
• Assist with preparation for contrast-enhanced MRI procedures (e.g., preparing contrast media, helping with cannulation setup under supervision).
• Help manage patient bookings, safety checklists, and documentation in line with local MRI safety protocols.
• Ensure MRI-safe practices are upheld, including adherence to magnetic safety zones.

Ultrasound-Specific Duties

• Support efficient scheduling and turnaround of appointments. Liaise with radiologist and book Ultrasound Examinations as required.
• Prepare rooms and equipment for a variety of ultrasound scans (e.g., abdominal, obstetric, vascular).
• Chaperone patients during intimate examinations, ensuring dignity and privacy.
• Clean ultrasound probes and equipment between patients according to infection prevention guidelines.

Preventative Health Screening Duties

• Ensure that all queries are responded to timeously and patients scheduled as soon as possible for Health Screening packages.
• Prepare all documentation and book all support services appointments (e.g. mammogram) at the preferred providers.
• Assist the GP and chaperone and perform the pre consultation tests required as appropriately trained.
• Compile all reports in preparation for the follow up consultations.
• Maintain a professional, seamless patient pathway throughout the screening process.

Operational and Administrative Duties

• Accurately complete records in the RIS system and other documentation to support compliant scan day operations.
• Assist in sending reports and scheduling patient appointments as needed.
• Accept, unpack, and manage deliveries; assist with regular stock takes and stock record maintenance.
• Support clinical audits in collaboration with the Quality and Risk Team.
• Adhere to policies, procedures, and report any suggested changes for improvement.
• Maintain confidentiality of all personal, medical, and financial information.

Quality and Compliance

• Deliver excellent customer service and maintain a professional, patient-focused approach.
• Understand and support the organization’s Quality Management System and ISO 9001:2015 standards.
• Comply with MHRA guidance and the IR(ME)R 2017 regulations where applicable.
• Contribute to the ongoing improvement of internal processes alongside the UK management team.

Skills, Knowledge and Expertise

We would love to hear from you if you…

• Experience working with patients in a healthcare environment.
• Certified in phlebotomy or cannulation (highly advantageous).
• Highly organised with a positive, can-do attitude, understanding your colleagues and patients’ needs, always going the extra mile with nothing being too much trouble.
• Pride yourself on your attention to detail, efficiency and ability to take ownership and manage your own workload whilst working across a variety of different tasks.
• Have excellent communication and people skills with ability to build strong positive relationships with all patients, colleagues and service providers.
• Have ability to prioritise conflicting deadlines, with a flexible approach to changing plans always delivering to a high standard.
• Are happy to adhere to medneo's corporate values, legal and regulatory policies and procedures.
• Are constantly thinking about how we can improve the way we do things and create an even better patient and colleague experience.
• Have strong IT skills across all Microsoft programmes.

The medneo Promise

Our Values: The medneo Promise

We are a values-led team, and we live these every day:

• Act With Courage – We speak up, take responsibility, and do the right thing, always.
• Patient & Customer Satisfaction – Patients are at the heart of every scan we do.
• Responsible & Accountable – We own our actions and honour our commitments.
• Service Quality – We’re always improving, always learning.
• Great Teamwork – We celebrate difference, lift each other up, and listen without judgement.

Apply Today

Ready to join a company where innovation meets compassion? We’d love to welcome you.

📧 Or contact: resourcing@medneo.co.uk

Everyone is welcome at medneo UK.

We actively celebrate diversity and are proud to be an inclusive, gender-equal, and supportive workplace. If you need any adjustments during the application process, just let us know.