HCRG Care Group
Healthcare Assistant - Kestrel Ward
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Job Introduction Package Description
You will be joining a dedicated and close knit ward team who are passionate about delivering high quality care and supporting each other in a busy but rewarding environment. The team works collaboratively to ensure patients receive the best possible experience and outcomes. As part of HCRG Care Group, you will receive:
- A salary of £24,785 FTE with access to our group pension
- Free tea, coffee and milk at your base location
- Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping, as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing, from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well as career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding Learning Enterprise team
- An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose, backed by at least £100,000 of ringfenced innovation funding each year
This is a full-time role working 37.5 hours per week.
Main Responsibilities
In this role, you will support the delivery of high quality care to patients on Kestrel Ward, working under the guidance of registered nurses. You will assist with both clinical and personal care, ensuring patients are treated with dignity and respect at all times. You will be involved in supporting patients with a range of complex needs, including those at end of life, those requiring rehabilitation and those in crisis. This is a varied role where you will have the opportunity to make a real difference to patient wellbeing and experience. Working as part of the multidisciplinary team, you will communicate effectively with colleagues, patients and families, ensuring continuity of care and a positive patient journey. Key responsibilities include:
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- Supporting patients with daily care and clinical needs under supervision
- Reporting changes in patient condition to the registered nurse
- Maintaining accurate and up to date patient records
- Assisting with simple clinical tasks such as dressings when trained and competent
- Communicating effectively with the wider multidisciplinary team
- Promoting patient health, wellbeing and dignity at all times
- Contributing to a safe, clean and supportive ward environment
Person Specification
Essential
- Good communication and interpersonal skills
- Ability to work effectively as part of a team
- A caring and compassionate approach
- Ability to recognise your own limitations and work within your scope of practice
- Basic IT skills, including Microsoft Office
Desirable
- Experience working in a healthcare or care setting
- Experience supporting patients with complex or long term conditions
- Relevant qualification such as NVQ Level 2 or 3 in Health and Social Care
We welcome applications from candidates who are new to healthcare, as full training and support will be provided.
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About The Company
We change lives by transforming health and care. Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year, guided by our simple values: we care, we think, we do. We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. While it doesn't happen often, sometimes a role is very popular and we'll need to close it earlier than the date we've shown here. If you're keen to join our team, we'd love to hear from you so please apply as soon as you can. As you'd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks
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