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Healthcare Assistant – Preventative Care
Mission
Neko is redefining what prevention means, shifting from treating illness after it arrives to sustaining health before it even risks emerging. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear.
In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. We operate in 10x, not percentages—because every role, from frontline to strategic, contributes to a world where prevention becomes the norm. Here, your work doesn’t just help—it genuinely extends lives and enhances wellbeing.
Role Purpose
As a Healthcare Assistant, you’ll be the vanguard of Neko’s mission. As our members’ first point of contact, you’ll bring warmth, professionalism, and a service-minded approach to every interaction. Thriving in a people-centred environment, you’ll collaborate alongside skilled clinical operators, doctors, and technicians, while also taking ownership and initiative—whether acting as a team player or driving independent quality.
Your role is essential. Trusted with high-touch member experiences and precision clinical tasks, you’ll maintain Neko’s fortitude for excellence and its unwavering commitment to prevention.
What You’ll Do (First 6–12 Months)
As a cornerstone of our clinical workflows, your responsibilities will include:
- Performing clinical examinations (thorough, accurate assessments)
- Conducting and interpreting ECGs (electrocardiograms)
- Measuring grip strength, intraocular pressure (eye test), and vitals
- Taking and analysing blood samples (phlebotomy and point-of-care diagnostics)
- Managing administrative documentation (ensuring precision and compliance)
- Ensuring smooth operational flow while upholding performance and safety standards
- Empowering members with clear communications around results and next steps
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No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
You’ll operate independently but collaboratively, knowing your contributions drive confidence—for members and for new users exploring Neko.
What We’re Looking For
Minimum Requirements
- Detail-oriented: Take full accountability for accuracy in procedures and documentation.
- Service-minded: City of vim. Elevate every interaction with empathy, patience, and professionalism.
- Solution-focused: Proactively address challenges and drive seamless member experiences.
- Effective communicator: Fluent British English, both spoken and written, for clinical and administrative exchanges.
- Tech-enthused: Open to working with cutting-edge medical devices and evolving workflows.
- Learning agility: Excited to upskill continuously in a rapidly developing sector.
Preferred Experience (Not Mandatory, But a Bonus)
☑ Experience with ECG interpretation (protocols and understanding) ☑ Hands-on familiarity with point-of-care testing and diagnostics equipment ☑ Demonstrated proficiency in phlebotomy (tourniquet navigation in a pinch is a plus) ☑ Background in the hospitality or healthcare-adjacent fields (ie: customer-facing roles where multitasking and crisp communication matter)
Core Skills That Flourish Here
- Quick learner: New tech rolls out; adaptability is key.
- Compassionate but firm: Allegiance to protocol without losing that caring heart.
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(Note: While formal NMC registration is not initially mandatory, it will be beneficial for progression and career development.)
About Roles at Neko
We pride ourselves on clarity over hierarchy. Internal titles are streamlined to reflect purpose and impact, not bureaucracy. Though your label might differ from standard job titles, the scope, growth, and rationale of your role will be clear from your very first discussion.
Hiring Process
At Neko, hiring is a structured, fairness-first experience:
- Application → Early screening for fit and readiness.
- Structured interviews → Thoughtful conversations covering technical skills, values alignment, and team chemistry.
- Final ports of call → Pre-employment checks (essentials for safeguarding team quality).
We commence the interview stage promptly once material is submitted—no long waits!
Equal Opportunity & Inclusion
At Neko, we are defined by inclusion and the needs of our members—ourrability from all walks of life. Diverse backgrounds enrich our perspective and fuel our innovation.
To excel, we commit to a responsive and adaptive approach:
- Need adjustments to our application or interview prep? Ask—we aim to honour them.
- Applicants both neurodivergent and traditionally neurotypical will thrive if their assets are matched with the right tasks.
- We champion flexibility inなくとも刻意設定されて anesthesia after hours if needed to accommodate diverse rhythms.
Your comfort and expertise matter. Ensure equal opportunity is part of every decision path.() Because perfecting prevention means serving a healthier spectrum of people.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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