MantraCare
Healthcare Specialist
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Company Description
MantraCare is transforming healthcare through AI-powered therapy, chronic care, and holistic wellness solutions designed for payers and employers. The organization operates an AI-first, expert-supported ecosystem across mental health, diabetes, musculoskeletal health, nutrition, and telehealth. Its global platform covers the full spectrum of care, combining automated triage and therapy with escalation to a network of over 51,000 licensed experts when needed. MantraCare offers seamless integration for employers, insurers, and healthcare systems, delivering 40–50% cost savings while improving clinical outcomes and engagement. Team members join a mission-driven environment focused on accessible, high-quality care worldwide.
Role Description
The Healthcare Specialist role at MantraCare is a part-time remote position focused on supporting individuals across multiple care areas, including mental health, chronic conditions, and general wellness. In this role, you will:
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- Review AI-generated assessments
- Provide clinical input
- Escalate cases that require specialized attention or intervention
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You will engage with patients via telehealth platforms, offer evidence-based guidance, and coordinate with other providers to ensure continuity of care. Daily tasks include:
- Documenting interactions in digital health systems
- Collaborating with the AI and product teams to refine care pathways
- Participating in training or case reviews to maintain high-quality standards
Qualifications
- Candidates should possess healthcare-related skills, such as Medicine and EMT, with experience in clinical or patient-facing environments.
- Candidates should possess strong Communication skills to interact clearly and empathetically with patients, caregivers, and multidisciplinary teams.
- Candidates should possess Training and Healthcare skills, including the ability to educate patients on treatment plans and navigate digital health tools.
- Relevant professional credentials such as EMT certification, nursing license, physician assistant qualification, or other recognized healthcare licenses are beneficial.
- Experience with telehealth platforms, digital documentation, and working in technology-enabled care settings is preferred.
- Ability to work independently in a remote setting, manage part-time schedules effectively, and maintain confidentiality and compliance with healthcare regulations (e.g., HIPAA or regional equivalents).
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