• Health and wellbeing services
• Season ticket loans
• Cycle to work scheme

The trust also values its staff and you are entitled to become a member of MyTrustBenefits. MyTrustBenefits is an online portal for all CNWL staff, as well as their family and friends. It offers over 1400 discounts at hundreds of retailers nationwide. Save money on your weekly food shops, toiletries, cosmetics, cinema, meals out, holidays, travel, and entertainment. You can also access free online courses on a variety of topics, professional and personal, ranging from business management, languages, law, and teaching.

All of our sites in Surrey offer free use of the onsite leisure facilities and free parking for staff.

Detailed Job Description And Main Responsibilities

Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. “Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024."

As such, if you don’t meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form.

Please note role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE).

For further info please visit: Skilled Worker visa: Overview - GOV.UK

Please see full job description for further information

Main Duties And Responsibilities

Assist other members of the team to ensure a high standard of nursing care. Provide direct physical care to a designated group of patients through participation in the care planning, provision, and evaluation of patients’ needs under the supervision of trained staff. Support and supervise junior staff in the provision of care.

Quality of Care/Patient Safety:

• Work under the direction and supervision of Registered Professionals.
• Working to the standards set out in the Code of Conduct for Healthcare Support Workers and Adult Social care Workers in England (Skills for Health 2013)
• Act as Allocated Nurse, observe and interact with patients and document as required in the nursing notes
• Recognise and respect the patients as individuals with the same rights, needs, and emotions as everyone else. Promote the dignity and self-esteem of patients at all times.
• Safeguarding people by recognising and responding when an adult or child might be at risk from abuse but also recognising their own limits and asking for help and escalate concerns when necessary
• Escalating safety concerns and by doing so acting as effective advocates for those who use our services
• Ensure patients make informed decisions whenever possible based on open and honest dialogue with the patient and their carer, and ensure patient’s choices are respected where possible.
• Assist qualified staff in the assessment of patients’ needs and the implementation of individual plans of care.
• Become proficient in venepuncture, smoking cessation, health promotion.
• Participate in the facilitation of group activities and run clinics.
• Facilitate in complex case management cases.
• Maintaining accurate, legible, comprehensive records (and after appropriate training) physical observations, such as weight, temperature, pulse and respiration and blood pressure. To report to the nurse in charge any significant findings.
• Escort patients as required with due regard to safety and security.
• Participate in the observation of patients as per Trust Policy as required, and after appropriate instruction.
• Participate in supervision and appraisal processes to enable reflection and personal development.
• Being open and transparent about their own practice
• Identifying areas where improvements in safety or quality can be made
• Working closely with others to improve services
• Maintaining compliance with their mandatory training requirements

Person Specification

Other

Essential criteria

• Willingness to undertake Care Certificate and further training as required
• The Postholder must have the ability to understand and implement the Equal Opportunities Policy at a level appropriate to the job. Discriminatory and anti-racist practices
• Ability to promote anti-discriminatory and anti-racist practices.
• Ability to promote and work in line with the working model of a 7-day-a-week service

Skills and knowledge

Essential criteria

• Able to communicate with the multi-disciplinary team, update others in the team, and use handover effectively
• Maintaining accurate, timely, concise, and legible clinical records both electronic and handwritten which adhere to the CNWL policies
• Able to maintain electronic patient records
• Use Microsoft Word to draft letters and reports
• You are expected to adhere to the Code of Conduct for Health Care and Support Workers and Adult Social Care Workers in England
• Contribute to the implementation of care plans by helping to assess patients, develop, implement, and evaluate a care plan
• Able to work under your own initiative but follow the directions of care plans and Band 4 staff or registered Nurses
• Obtain consent and understand how the Mental Capacity Act and Deprivation of Liberty Safeguards impacts on your work and the people you are working with
• Work well with other members of the team including communicating effectively, being kind and considerate, reliable, and enthusiastic.
• Help others in the team achieve their objectives and deliver safe, effective care.

Desirable criteria

• Basic knowledge and understanding of the Mental Health Act 1983.

Previous Experience

Essential criteria

• Previous experience of working with a multidisciplinary team
• Experience of working with the general public communicating with a range of different people
• Previous experience of working in a fast-paced environment
• Previous experience of working within a customer-focused environment

Desirable criteria

• Healthcare/NHS or similar experience in community or hospital settings
• Volunteer sector
• Experience in a caring role
• Working within offender care/secure care setting.
• Previous experience in mental health setting or working with adults suffering from mental health problems
• Working within secondary care/ward setting

Education And Qualifications

Essential criteria

• Numeracy and Literacy skills required to keep accurate records and administer medicines (if appropriate)
• Spoken and written English