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Heating Engineer
Gas Engineer – Domestic Heating & Hot Water Systems
About the Role
Sureservemission is to be the trusted partner of choice to the social housing and related public sector, delivering essential and affordable heating, energy savings, and compliance solutions. We play a key role in decarbonisation, ensuring safe, efficient systems for customers, employees, residents, and the environment.
Sureserve Compliance Central, a national company, offers market-leading heating & hot water solutions from regional offices across the East of England & Midlands. We seek an experienced gas engineer to maintain, repair, and service domestic heating and hot water systems.
The primary responsibility of the Heating Engineer is to ensure heating & hot water systems are safe, efficient, and compliant, while delivering high customer satisfaction.
Key Responsibilities
- Carry out service and maintenance works on domestic properties across the region
- Provide high levels of customer care, maintaining strong relationships with clients & tenants
- Communicate updates and progress, completing required electronic and manual paperwork
- Adhere to all Health & Safety requirements, including:
- Risk Assessments
- Safe Systems of Work
- COSHH Records
- Comply with stock ordering and auditing procedures to ensure parts availability for job requirements
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Key Skills & Requirements
Essential Qualifications
- Mandatory gas engineering qualifications, including:
- CCN1
- CENWAT
- HTR1
- CKR1
Experience & Attributes
- Experience carrying out domestic heating and hot water servicing & repairs
- Friendly and professional attitude with strong relationship-building skills
- Willingness to work evenings & weekends on a call-out rota basis
**_checking process
- Criminal and reference checks prior to starting
Working Hours
- Standard hours: 5 days per week (Mon–Fri), 8am–5pm (40 hrs), with 1-hour lunch break
- Additional duties: Must attend call-out rota for evenings & weekends
What We Offer
Benefits
- Company vehicle & fuel card
- Support for professional qualifications
- Employee wellbeing programme, including:
- Occupational health support
- Telephone counselling
- Service-level enhanced annual leave
- Enhanced maternity & paternity packages
- Dental/health cash plan
- Cycle-to-Work Scheme
- Electric Vehicle (EV) Leasing Scheme
- gender & Equality Working Group
- Sureserve Academy (for development & career progression)
- Employee Voice programme
- Social activities for all teams
- "Sureserve Legends" (celebrating values in action)
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Inclusivity & Equality
Sureserve is committed to a diverse and inclusive workplace, ensuring fair consideration for all qualified applicants regardless of:
- Race, colour, religion
- Gender, gender identity/expression
- Sexual orientation
- National origin, genetics
- Disability, age, veteran status
Adjustments available: If you need reasonable support during recruitment, contact scc-hr@sureserve.co.uk.
Final Notes
Successful applicants will undergo: ✅ Eligibility checks (right to work in the UK) ✅ DBS (Disclosure and Barring Service) checks
Join us in delivering excellence across the UK and be part of a mission-driven team fighting decarbonisation while improving housing quality!
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