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Heating Engineer
Gas Engineer – Sureserve Compliance Central
Sureserve Sureserve’s mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions.
We play a key role in decabonisation, delivering for customers, employees, residents, and the environment with safety, integrity, and respect at the forefront of everything we do.
We provide high-quality, trusted solutions that focus on:
- Energy efficiency
- Warm, safe, and compliant homes
- Improved quality of life for residents
With a nationwide reach, strong regional and local relationships, and a commitment to excellent client service, we are poised to be a trusted partner for the future.
We are Sureserve Compliance Central
We are a national company specialising in heating & hot water solutions, operating from regional offices across the East of England and Midlands. Our strategic locations enable comprehensive coverage and unrestricted access to clients.
We are seeking an experienced gas engineer to join our team, performing service, repair, and maintenance on domestic heating and hot water systems for our clients.
Overview of the Role
The primary role of the Heating Engineer will be to:
- Maintain and repair heating systems in residential properties.
- Ensure systems operate efficiently, safely, and quickly.
- Deliver customer satisfaction through timely, high-quality work.
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Key Responsibilities
- Service and repair a variety of domestic heating and hot water systems across the region.
- Provide exceptional customer service, building rapport with clients and tenants to meet quality standards.
- Document work progress via electronic and manual records.
- Adhere strictly to Health & Safety regulations, including:
- Risk Assessments
- Safe Systems of Work
- COSHH Records
- Order and audit engineering stock, ensuring parts are available for job completion.
Key Attributes & Requirements
[Essential]
- Gas engineering qualifications as a minimum:
- CCN1
- CENWAT (Heating & Hot Water)
- HTR1 (Heating Systems Installation & Maintenance)
- CKR1 (Gas Safety & Management)
- Ability to work out-of-hours, evenings, and weekends on a rota basis.
- Professional, friendly, and personable attitude to foster strong client/tenant relationships.
- Clear criminal and reference checks completed prior to employment.
[Working Hours]
- 5 days per week (Mon - Fri) – 8:00am to 5:00pm (~40 hours)
- 1-hour daily lunch break.
- Call-out rota for evenings and weekend work.
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What We Offer
✅ Company vehicle & fuel card ✅ Support for professional qualifications ✅ Employee wellbeing programme (including occupational health, counselling services) ✅ Annual leave in line with service levels ✅ Enhanced maternity & paternity leave ✅ Dental/healthcare cash plan ✅ Cycle-to-Work Scheme ✅ Electric Vehicle leasing scheme ✅ Gender & Equality Working Group ✅ [Sureserve Academy] – dedicated career development and progression ✅ Employee Voice programme ✅ Team social activities ✅ "Sureserve Legends" – recognising outstanding contributions to our mission and values.
Our Commitment to Inclusivity
Sureserve is committed to a diverse and inclusive workplace, believing individual differences drive our collective success.
✨ Eligible candidates are considered without regard to:
- Race
- Religion/gender/gender identity
- Sexual orientation
- National origin
- Age/disability/veteran status
For any need of reasonable adjustments, please contact scc-hr@sureserve.co.uk
Before You Start
Successful applicants will undergo:
- Eligibility checks (including right-to-work)
- DBS/eligibility background checks
Join us and be part of a team that delivers excellence across the UK.
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