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Heating Engineer
Sureserve
Sureserve’s mission is to be the trusted partner of choice for the social housing and related public sector, delivering essential and affordable heating, energy savings, and compliance solutions. We play a key and progressive role in decabonisation, always prioritising customer success, employee wellness, residents, and environmental sustainability with safety, integrity, and respect at the forefront.
We provide trusted, high-quality solutions focused on:
- Energy efficiency
- Warm, safe, and compliant homes
- Improved quality of life for residents
With a nationwide reach, regional expertise, and a commitment to unparalleled client service, we are positioned as a trusted partner for today and tomorrow.
Sureserve Compliance Central
Job Opening: Experienced Gas Engineer
Location: Nationwide (East of England & Midlands) Industry: Heating, hot water solutions for social housing
Sureserve Compliance Central is seeking an experienced gas engineer to join our dynamic team, handling service and repairs on domestic heating and hot water systems for our clients.
About the Role
The Heating Engineer’s core responsibility is maintaining and repairing heating systems in our clients’ properties. You will ensure systems run efficiently and safely, completing repairs in a timely manner to uphold customer satisfaction.
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Key Responsibilities
- Carry out service and maintenance work across a variety of domestic properties in the region.
- Deliver high standards of customer care when engaging with clients and tenants.
- Communicate work progress updates (electronic and manual paperwork).
- Strictly adhere to health and safety regulations, including:
- Risk assessments
- Safe working systems
- COSHH records
- Uphold stock ordering and auditing procedures to ensure parts are available for job requirements.
Essential Attributes & Requirements
- Gas engineering qualifications, including as a minimum:
- CCN1
- CENWAT
- HTR1
- CKR1
- Flexibility to cover evenings and weekends on a rota basis.
- A friendly, professional demeanour to build strong client and tenant relationships.
- Evidence of passed criminal and reference checks.
- Working hours:
- Weekdays (Mon-Fri): 8:00 AM – 5:00 PM (full-time, 40 hours)
- Additional flexibilty: Hour for daily lunch, call-out rota for evenings/wkend shifts.
What We Offer
| benefit programme |
|---|
| Company vehicle and fuel card |
| Support for professional qualification development |
| Employee wellbeing programme |
- Occupational health support
- Telephone/counselling. | | Competitive service-level leave. | Enhanced maternity / paternity packages | | Dental & healthcare cash plan | | Cycle to Work Scheme | | Electric Vehicle Leasing Scheme | | Gender & Equality Working Group | | Sureserve Academy (career development platform) | | Employee Voice programme | | Team social events & activities | | Designations of excellence: Sureserve Legends for outstanding values-aligned contributions |
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Commitment to Inclusion
Sureserve is firmly committed to building a diverse and inclusive workplace. We celebrate differences and believe they contribute to our collective success. Our policy remains open and fair: all qualified applicants will receive consideration without regard for race, colour, religion, gender identity/expression, sexual orientation, national origin, genetics, ability, age, or veteran status.
We offer reasonable adjustments throughout recruitment. If you require them, contact: scc-hr@sureserve.co.uk
Eligibility & Next Steps
Successful applicants must pass:
- Right to work in the UK checks
- DBS checks
Join us in delivering excellence across the UK and contribute to our mission of warmer, safer communities today.
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