Citizens Advice
Help to Claim Adviser
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About Citizens Advice North Somerset (CANS)
We provide a range of advice services in person, by telephone and by digital means. We seek to empower our clients and support them to improve their confidence to resolve a wide range of issues. If you have a passion for working in the heart of your local community and are driven by making a difference, we would love to hear from you. CANS is proud to be an inclusive and supportive organisation.
Benefits Of Working At CANS
- 28 Days Leave (Pro Rata for Part-Time Working)
- Holiday purchase scheme available
- Access to Employee Assistance Scheme
- Working with a friendly and supportive team
- Opportunities to train and develop
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Purpose Of The Role
- To deliver multi-channel advice including telephone and webchat as part of the Help to Claim team, working with both paid and volunteer advisers.
- To provide Universal Credit specialist support to non-welfare benefits advisers working at CANS.
- Deliver advice under our Help to Claim service which provides support to people with queries relating to Universal Credit up to first payment via telephone & webchat between 8am & 6pm Monday to Friday.
How To Apply
To find out more and apply, please visit: nscab.org.uk/work-with-us
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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