Herno, an internationally recognised Italian brand renowned for its excellence and balance between tradition and innovation, is seeking a Client Advisor (40 hours full-time) to join our Store in 31 Old Bond St., London W1.

The successful candidate will become part of the sales team, helping to deliver and ensure a high-quality customer experience in line with the brand’s values and aesthetic.

Main Responsibilities:

• Welcoming and assisting customers, ensuring a personalised service and an excellent shopping experience;
• Building and maintaining customer relationships through clienteling and storytelling;
• Presenting the collections, highlighting the products and their craftsmanship;
• Supporting visual merchandising activities in accordance with company guidelines;
• Managing till operations and sales procedures;
• Contributing to maintaining the store’s quality standards;
• Actively collaborating with the team and the Store Manager;