Solus - an Aviva company
HGV Class C Driver
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HGV Class C Driver
About the Role
At Solus, every role is critical in delivering quality repairs for our customers and keeping our workshops running smoothly. As we invest in our future and strengthen operational capabilities, we’re looking for a HGV Class C Driver—an individual who thrives in the pace and pressure of an accident repair environment, with a strong sense of organisation, accuracy, and teamwork.
This role is perfect for someone who takes pride in excellence and supporting colleagues to keep our customers moving efficiently.
Responsibilities
As an HGV Class C Driver, you will:
- Collect and deliver vehicles before and after repairs, ensuring timely delivery to meet customer deadlines.
- Work closely with the team under the guidance of your Transport Controller.
- Handle customer interactions from collection to delivery, ensuring exceptional service.
- Complete paperwork including:
- Recording any damage (accident-related or pre-existing) on vehicles.
- Taking digital photographs of damage and obtaining customer signatures.
- Report defects (identified during loading/unloading or during handover) to the Production Manager.
- Reference and file all completed jobs per company procedures.
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Qualifications & Requirements
We’re looking for a customer-focused professional with experience in similar roles. You should have:
- Validation of your HGV Class 2 licence and recovery experience.
- Strong customer service skills and a commitment to delivering high-quality care.
- Previous experience in vehicle collection, transport, or accident repair operations.
- The ability to work efficiently under pressure while maintaining accuracy and organisation.
About Solus
Solus, owned by Aviva, is one of the UK’s leading vehicle repair specialists, returning cars to the road in just 11 days on average with a 90% customer satisfaction rating (4.6/5). With award-winning apprenticeships and recognition in the industry, we shape the future of vehicle repair.
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Why Join Solus?
We offer a great workplace with multiple benefits:
- Competitive salary, plus a performance-based bonus.
- Pension scheme with employer contributions.
- 33 days’ holiday (including bank holidays), with the option to buy/sell extra days.
- Discounts on Aviva products and other retailers (up to 40%).
- Share Scheme (Save As You Earn)—share in Aviva’s success.
- Supportive policies, including parental and carer’s leave.
- Wellbeing focus with Group Income Protection and 24/7 GP access.
Diversity & Support
Solus values inclusivity and welcomes all applicants. If you don’t meet every requirement but bring unique strengths, we encourage you to apply.
Disabled applicants meeting the minimum criteria are guaranteed an interview—just email us post-application to let us know.
Next Steps
Ready to get involved? [Apply online today]—our team will follow up within 14 days.
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