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HGV Recovery Driver
HGV Recovery Driver Role – London Area, UK
About AGS
AGS is the UK’s leading provider of bespoke automotive solutions, delivering high-quality, technology-driven services across electric vehicles, van hire, truck MOTs, and specialist vehicle support. As a Mercedes-Benz franchisee, AGS combines manufacturer expertise with broad commercial and automotive knowledge, offering comprehensive recovery services, breakdown assistance, contract hire solutions, and more.
AGS is committed to reliable service, technical excellence, and flexible support nationwide, serving businesses with tailored automotive solutions.
The Role
About This Position
This is a full-time, on-site HGV Recovery Driver role based in the London Area, United Kingdom.
As an HGV Recovery Driver, your primary responsibility is to:
- Respond to roadside and site-based vehicle breakdowns.
- Safely recover HGVs and other commercial vehicles.
- Transport recovered vehicles to designated workshops or locations.
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Key Responsibilities
- Conduct pre- and post-trip vehicle inspections and ensure the recovery vehicle remains clean and roadworthy.
- Secure loads and vehicles in compliance with safety standards and company protocols.
- Operate recovery equipment effectively, including manoeuvring heavy vehicles in challenging environments.
- Any call-outs promptly as a tow driver and coordinate with dispatch, keeping customers and colleagues informed.
- Complete all documentation and submit digital reports accurately and promptly.
- Perform basic fault-finding and diagnose issues before recovery.
- Uphold full legal compliance (DOT regulations, UK/EU transport laws) and company policies.
- Maintain professionalism in customer interactions, ensuring a positive experience.
This role will require shift work, including evenings, weekends, and on-call rotations.
Requirements & Qualifications
Technical & Mechanical Experience
- Valid CDL Class A (or UK equivalent HGV license) with a proven record of safe truck driving.
- Experience operating and maneouvering heavy trucks and recovery equipment in diverse environments and conditions.
- Knowledge of DOT Regulations (or applicable UK/EU transport laws).
- Proficiency in unloading, securing loads, and handling vehicles safely during transport and recovery.
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Soft Skills & Personal Attributes
- Strong problem-solving skills and situational awareness.
- Ability to stay calm and composed under pressure.
- Excellent verbal communication and customer service skills.
- Willingness to work shifts, including evenings, weekends, and on-call duties.
Compliance & Attitude
- A clean driving record with confirmed ability to pass:
- Background checks
- Health assessments
- Fitness-for-duty evaluations
Preferred (But Not Mandatory)
- Previous experience in vehicle recovery, roadside assistance, or commercial transport.
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