London Borough of Bromley
HIA Team Manager
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Grade: BR14
Salary: £50,867 - £54,584
Contract: Permanent / Full-time (36 hours per week)
Working hours: Monday to Friday, 9–5
Location: Bromley Civic Centre
Working pattern: Monday to Friday, 9 – 5, Visits and Hybrid, 2 days a week office attendance.
If you have experience in the Housing Sector and are passionate about providing high-quality and meaningful public services, then come and join the Home Improvement Agency in Bromley. We are committed to developing our team members, ensuring staff are supported to excel and progress their careers within our services.
The Role
We are looking for a Home Improvement Agency (HIA) Manager in our Housing Team. The HIA utilises grant funding to provide aids and adaptations to residents’ homes across the Borough. We are transforming our services so that they can be truly innovative and responsive, ensuring that our residents can thrive in safe, accessible homes. Having increased growth, we have several positions available, where you’ll have the opportunity to shape new services, influence best practice, and make a meaningful impact on the quality, safety, and sustainability of homes for Bromley residents.
About You
We are looking for confident, skilled HIA professionals with strong sector knowledge who will bring:
- Strong leadership and team-management skills, with the ability to drive performance
- Excellent organisational, analytical, and problem-solving abilities
- In-depth understanding of statutory compliance, and building safety and Planning requirements
- Proven ability to manage contractors, SLAs, procurement processes, and performance monitoring
- Strong budget management skills and experience reporting on cost control and expenditure
- Relevant qualification in housing, surveying, and project management (desirable but not essential if backed by strong experience)
- Strong construction background
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Application Process
Applications will be assessed based on the criteria set out in the Job Description and Person Specification. Please see below for links.
HIA Manager
The HIA Manager is expected to provide clear leadership and professional oversight of the Housing Improvements/Adaptations service, ensuring high-quality delivery and performance.
The role will lead, support, and develop the team while ensuring services are compliant, customer-focused, and aligned with organisational priorities.
Key Dates
- Closing date for applications: Midnight, Monday 10th August 2026
- Interviews expected: Week commencing Monday 17th August 2026
Applications will be assessed based on the criteria set out in the Job Description and Person Specification, which can be found Here.
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If you would like to speak to the Hiring Manager about the role, please contact Debbie Ricketts at Debbie.ricketts@bromley.gov.uk for a confidential discussion.
We are forces family friendly and are part of the Armed Forces Covenant Employer Recognition Scheme (Bronze Award). We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors, and military spouses/partners.
We are committed to achieving equal opportunities in employment and service delivery and as a disability confident committed employer we encourage applications from people with disabilities. As part of this commitment, we will consider reasonable adjustment to support disability employment.
We offer a generous package including competitive pay, career average pension scheme, flexible working practices, and the Bromley employee benefits scheme; Cycle2Work, Salary Sacrifice Lease Car, Technology Scheme, GymFlex, and a wide range of local and national discounts.
Please note that we do not accept CV submissions from permanent recruitment agencies. If you are a candidate and would like to contact the Recruitment Team regarding the application process, please email Recruitment.Team@bromley.gov.uk.
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