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Highway Steward
About The Role
We have an exciting opportunity for a Highways Steward to join our Network Management team in East Sussex.
In this role, you’ll take ownership of a defined geographic area, acting as a key point of contact for local councillors, parish representatives and residents. You’ll play a vital role in maintaining the safety and performance of the highway network through inspections, investigations and stakeholder engagement.
What you'll be doing
- Carry out routine and reactive highway safety inspections, identifying defects and raising works orders
- Undertake detailed inspections and determine appropriate remedial actions
- Manage and respond to customer enquiries in line with policies and service standards
- Investigate third-party claims relating to personal injury or property damage, ensuring robust documentation
- Attend meetings with local councillors, residents and stakeholders, representing the business professionally
- Support delivery across the wider Network Management service
- Contribute to minimising third-party claims and supporting recovery processes
- Help deliver contractual performance targets and service standards
- Champion Health & Safety and Zero Harm across all activities
Who we're looking for
- Experience in highways inspections, maintenance or operations
- A working knowledge of highways maintenance standards and policies
- Strong communication and customer service skills
- Experience managing customer expectations in a professional manner
- Confidence engaging with elected members and stakeholders
- Good IT skills, including experience using works management systems
- Excellent organisational skills with the ability to manage a varied workload
- The ability to work both independently and as part of a team
- Full UK driving licence
- Ability to prioritise workload and meet deadlines
- A flexible and adaptable approach to work
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Why work for us
Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.
Benefits
As if contributing to and supporting work that makes life better for millions isn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:
- Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow
- 25 days paid annual leave (pro rata)
- Family-friendly policies, which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
- Pension, share incentive plan, volunteering leave, recognition schemes and much more...
About Us
Balfour Beatty Living Places works in long-term partnerships with local authorities to create great places to live, work and play. We actively engage with local people to understand the needs of the communities we work in and shape the places where local economies can thrive and grow. As a leader in sustainable working, diversity, and social value, we use our expertise to bring real, positive change for our customers.
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Diversity and Inclusion
At Balfour Beatty, we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing an inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background.
To support this commitment, we are members of organizations such as WISE, enei, the Business Disability Forum, and the Association for Black and Minority Ethnic Engineers (AFBE). We also signed the Audeliss and Involve Open Letter to demonstrate our commitment to long-term sustainable actions on Black Inclusion. Balfour Beatty also holds a Gold Award in the Ministry of Defence Employer Recognition Scheme and actively encourages applications from Armed Forces personnel, veterans, and reservists.
As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We further commit to offering an interview if applicants with a disability meet the minimum role requirements.
For more details, visit: Disability Confident Campaign.
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