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Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
We are looking to offer a Hire Controller the opportunity to join our expanding National Rental team based in Stevenage.
As a Hire Controller you will be a part of our commitment to deliver what we promise for our clients, within the leading essential infrastructure services provider operating within the UK & Ireland.
We offer a flexible working environment where hybrid working has been embedded. You would be required to attend the office three days per week.
Does this sound like a role for you? Read more…
About M Group Plant And Fleet And Your Team
With 8 depots across the UK, M Group Services Plant & Fleet Solutions provide innovative plant and fleet asset management solutions across M Group Services. We provide our business with more than 9,000 vehicles and over 25,000 owned or externally hired plant assets.
Our team has grown rapidly and we are responsible for the supply and management of specialist equipment and vehicles, supplying the Water, Energy, Transport, Data and Telecommunication sectors.
As a Hire Controller you will part of the National Rental Team that transacts all Rental enquiries relating to Plant, Fleet, Accommodation, Site Services and Tool requirements.
What will you be doing?
As part of our team, you will support our front-line operations by ensuring that all Vehicles, Plant, Tools, and Equipment are compliant, innovative, and fit for purpose. Your role will be key in helping the business operate efficiently and safely.
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- You will work in a flexible and supportive environment where we trust you to manage your workload in the way that suits you best.
- If you ever need a different working arrangement, we’re always open to discussing options that help you perform at your best.
In your day-to-day role as Hire Controller, you will manage all rental requirements that come into the Plant & Fleet Rental mailbox, processing requests through systems such as InspHire, Jaama Key2, and Oracle. You’ll ensure every request is logged, actioned, and completed accurately.
- You will work closely with our workshops, maximising the utilisation of M Group assets from all locations before turning to external suppliers.
- Where internal stock isn’t available, you’ll liaise with our supply chain to source suitable equipment and make sure deliveries and collections are completed within agreed timeframes.
You will regularly review and reconcile live hire reports, ensuring all management software is up to date and correct. Part of this responsibility includes swapping external hires for internal assets whenever possible and resolving invoice or general queries quickly and efficiently.
- Above all, you will build strong working relationships with colleagues across M Group Services and with our supply chain partners. Your ability to stay organised, communicate clearly, and manage the full rental cycle will ensure we continue delivering excellent service across the business.
What you’ll bring
- Excellent communication and interpersonal skills
- Administrative or Customer Service experience
- Proven IT Skills with experience of Microsoft Office.
- Good written and oral communication skills
- Relevant experience within either the Plant or Fleet Industry in a similar role
- Experience of Insphire and/or Jaama Key2 desirable
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What’s in it for you?
- 25 days' annual leave plus statutory holidays
- Discretionary annual bonus
- Contributory Pension scheme
- Life Assurance
- Access to our Employee Assistance Programme
- Cycle to work scheme
- Access to a wide range of discounts and special offers through our online rewards platform
About Us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
- We’re responsible and go further for our people, clients, communities and the planet
- We’re open and seek new and better ways of exceeding expectations
- We’re together and as one team; the whole is greater than the sum of the parts
- We’re ambitious and embrace opportunity, to lead essential infrastructure services for life
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
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