Dawsongroup
Hiredesk Assistant Manager
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About This Role
Are you an experienced Hiredesk Assistant Manager, Rental Desk Supervisor or Hire Controller looking for your next opportunity? If you enjoy keeping operations running smoothly, supporting a busy team and delivering excellent customer service, this Hiredesk Assistant Manager role could be exactly what you have been looking for.
- Support the Branch Manager with the day to day running of the rental desk and confidently step into a leadership role when required.
- Deliver an excellent customer experience by managing enquiries, rental agreements, bookings and invoicing accurately.
- Coordinate servicing, repairs and vehicle availability to keep customers moving.
- Maintain accurate records, customer documentation and branch administration in line with company procedures.
- Work closely with colleagues across the branch to ensure the smooth operation of the business and provide support wherever it is needed.
About You
You enjoy working in a fast paced environment where no two days are the same and take pride in delivering great service. Whether you already have hire desk experience or transferable skills from customer service, fleet, logistics or administration, we would love to hear from you.
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- Organised, proactive and confident managing multiple priorities.
- Comfortable communicating with customers, suppliers and colleagues at all levels.
- A team player who is happy to take ownership and support others.
- Strong attention to detail with good administrative and computer skills.
If you do not meet every requirement, please apply anyway. We are looking for potential, attitude and transferable skills as much as experience.
About Us
Dawsongroup Vans has been delivering smarter asset solutions for over 50 years in the rental industry and continues to invest in its people, customers and future. Operating for over 90 years as a family business, and now under the ownership of KKR, we continue to build on the values that have shaped our success while creating exciting opportunities for our people.
- 2x Life Assurance scheme.
- Funded training and genuine internal progression opportunities across the UK and internationally.
- 24 days standard leave allowance + plus Birthday + plus Bank Holidays + up to 10 days extra (time served and purchase scheme).
- Cycle to Work scheme, seasonal gifts and wellbeing and mental health support.
- A culture built around integrity, teamwork, continuous improvement and doing the right thing for our customers and colleagues.
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About Your Future
This is an opportunity to build a long term career with a business that believes in developing its people and recognising success. As you grow, you will have the chance to expand your responsibilities, develop new skills and progress within one of the UK's leading asset rental businesses.
- Gain valuable leadership experience by supporting branch operations and people management.
- Access funded learning and development through structured progression pathways.
- Be part of a collaborative team where your ideas and contribution are valued.
- Build a rewarding career within a stable, growing business that invests in its people.
- Make a genuine difference by helping customers keep their businesses moving every day.
Dawsongroup is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
If you are ready to take the next step with a business that genuinely values its people, we would love to hear from you. People are our greatest asset, and your next opportunity could start here.
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