Hays
HMO Licensing Manager
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About the Company
You will be joining a privately owned property investment company that dates back 70 years to its establishment in the 1950's, whose Head Office is based in North London.
The company has a continued growth plan for the portfolio based on acquisitions, developments, and conversions following a comprehensive asset management plan.
The Role
As HMO Licensing Manager, you will take ownership of all licensing and compliance requirements across the portfolio. This is a hands-on role combining compliance oversight, team management, and stakeholder coordination to ensure properties meet all HMO and statutory regulations.
Key Responsibilities
- Audit properties to identify HMO licensing requirements and ensure full compliance
- Coordinate safety checks, certifications, and statutory inspections
- Oversee and manage a small team of Property Managers, including regular one-to-ones
- Liaise with key stakeholders to ensure smooth operations
- Manage and oversee remedial works, including post-maintenance inspections
- Coordinate contractors to deliver maintenance and repair works efficiently
- Handle deposit returns in line with current legislation
- Monitor rental arrears and manage dispute resolution processes
- Instruct and manage eviction proceedings where required
- Maintain accurate and up-to-date records across internal systems
- Ensure the portfolio operates in a risk-averse and fully compliant manner
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Candidate Requirements
- Strong understanding of HMO licensing regulations and compliance processes (essential)
- Previous experience in residential property management
- Experience managing or supervising a team
- Excellent customer service and stakeholder management skills
- Strong organisational skills with the ability to manage a varied workload
- Confident communicator with a proactive approach
- Experience using property management systems such as Qube (desirable)
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