Country Court
Home Administrator
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Home Administrator - Required at Heartlands Nursing Home, Birmingham B26, Part of the Country Court Family
We are no longer accepting applications for sponsorship.
Hours
- Monday to Friday, 37.5 hours per week. (Hours 0900-1700)
About The Administrator Role
The Administrator is a vital role, where you will be providing a warm and welcoming service offering the support required to ensure the home meets high standards and delivers the very best care for our residents. You will support the Home Manager, liaise with our Head Office and be a key part of our team in the home ensuring we enrich the lives of everyone who lives or works with us.
Key Duties Will Include
- Provide full administrative support to the home and home manager including diary management, minute taking, photocopying, filing and maintaining records
- Provide excellent customer service over the phone, face to face & in writing to customers, professionals, colleagues and family members
- Maintain resident records and archiving in line with GDPR and policy
- Ensure invoices are sent to head office in a timely manner
- Support the manager in all aspects of recruitment, arranging interviews with candidates and supporting a quality interview process
- Ensure all DBS and employment checks/proof of right to work in the UK.
- Update the learning management system for all staff training
- Ensure all staff data is entered accurately including hours, sickness and holidays are correct according to the job role.
- Be available to travel to other homes if required
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About You
We want someone proactive, passionate and ambitious to support us to create the best person-centred environment for our residents and to connect us to our local community. You’ll be genuinely valued and empowered as an integral part of our team.
Ideally you will have extensive administrative experience, with excellent attention to detail, you’ll be a positive team player and feel comfortable in a busy and customer focused role. An understanding of care sector would be advantageous
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In Return
You’ll be joining our family-run business and alongside pension contributions and annual leave, we offer:
- Annual pay reviews.
- A bespoke Induction Training Programme, with ongoing development and access to nationally recognised qualifications*
- Recommend a Friend bonus scheme*
- Access to the Blue Light Discount Card
- Annual Staff Awards Programme, celebrating outstanding contributions across all our Homes
Subject to Terms and Conditions
Apply today with your CV
Please Note
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.
We are no longer accepting applications for sponsorship.
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