Croydon Council
Homeless Intervention and Prevention Officer

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Salary range: Grade 9 (£42,060 - £43,680p.a.) plus fantastic benefits
Contract: Permanent
Hours of work: 36 hours per week
Location: Croydon
About the role
To provide a bespoke homeless prevention and intervention caseworker service to those approaching the service with a housing need.
To carry out early homeless prevention activities. Advise on a range of housing issues and welfare benefits, assessing support needs and working with multiple internal and external services to alleviate homelessness and provide households with positive options and sustainable housing solutions.
As well as preventing homelessness will be expected to carry out in-depth homelessness inquiries and make legally sound decisions under the relevant Legislation.
You will be required to carry out;
- Discretionary housing homeless prevention payments.
- Provision of emergency accommodation/relief accommodation
- Makes decisions under Homeless legislation and the Housing Act relating to the security of tenure.
- To devise a Personalised Housing Plan with applicants with the primary aim of preventing homelessness.
- Required to carry out home visits.
About you
You should have;
- Thorough knowledge of the legislation and duties owed to homeless persons by the Council under Part V1 and Part V11 of the Housing Act 1996, Homelessness Act 2002 & Localism Act 2011.
- Homelessness (Suitability of Accommodation) (England) orders 1996, 2003 and 2012
- Homelessness Reduction Act 2017
- Knowledge of the duties owed to young people under the Children’s Act 1989
- Knowledge of Landlord & Tenant Legislation, the Housing Act 1985, and the Protection from Eviction Act 1977.
- Detailed working knowledge of homeless prevention initiatives and their application and effectiveness.
- Detailed working knowledge of the welfare benefits system and its application
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To view the HOMELESS INTERVENTION AND PREVENTION OFFICER role profile please click here.
https://drive.google.com/file/d/1nUnacV-eQY-91afFdbfVBkeqX2WbGrwo/view?usp=drive_link
Croydon Council’s priorities
The Council balances its books, listens to residents, and delivers good sustainable services
- Get a grip on the finances and make the council financially sustainable
- Become a council which listens to, respects and works in partnership with Croydon’s diverse communities and businesses
- Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith sectors
- Ensure good governance is embedded and adopt best practice
- Develop our workforce to deliver in a manner that respects the diversity of our communities


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Key business plan outcomes:
- Croydon is a place of opportunity for business, earning and learning
- Children and young people in Croydon have the chance to thrive, learn and fulfil their potential
- Croydon is a cleaner, safer and healthier place, a borough we’re proud to call home
- People can lead healthier and independent lives for longer
- Croydon Council’s new ways of working
Equal Opportunities Statement
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.
Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The Successful candidate will be subject to a DBS check, if the role requires one.
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