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Dacorum Borough Council

Homeless Prevention Lead Officer

Hemel Hempstead
Posted 12 days ago
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Fixed Term or Secondment: Housing Options Lead Officer

Ref: H7296 (until 1 November 2027)

Are you passionate about tackling homelessness and looking for an exciting new challenge? This opportunity allows you to provide advice, support, and assistance to individuals at risk or experiencing homelessness.


About the Role

We are seeking a passionate and dedicated Housing Options Lead Officer to lead the Homeless Prevention Team within our Housing Options Service. You will play a critical role in delivering compassionate, effective, and preventative housing solutions while aligning services with:

  • Dacorum Borough Council’s Homelessness & Rough Sleeping Strategy
  • Legal obligations towards individuals facing or experiencing homelessness
  • Operational efficiency and joined-up service delivery

Your work will ensure that vulnerable members of the community receive the best possible support to maintain stable housing.


Key Responsibilities

  • Advise and assist individuals at risk of homelessness, ensuring services are preventative and proactive
  • Ensure compliance with council policy, Homelessness Strategy, and legal obligations for high-need cases
  • Maintain strong collaborative relationships with key stakeholders (e.g., housing providers, voluntary sector partners, other council teams)
  • Contribute to integrated service delivery, cross-departmental projects, and the achievement of council-wide objectives
  • Establish and uphold active operational management of housing response protocols
  • Work closely with senior management to refine and implement best practice in housing interventions
  • Support broader aims, including preventative measures to reduce homelessness covertly (rough sleeping)

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Requirements

Technical & Professional

✔ Qualified social worker, welfare rights advisor, or relevant housing/support professional ✔ Experience in homelessness prevention, fair housing allocations, or welfare advice assessment ✔ In-depth knowledge of the Statutory Homelessness Duty, local council policies, and advocacy approaches ✔ Ability to advocate effectively for client interests while meeting procedural obligations

Personal Qualities

✔ Empathy, resilience, and sound judgement (working with highly vulnerable individuals) ✔ Strong interpersonal and crisis-management skills ✔ Commitment to equality, diversity, and inclusion (EDI) principles ✔ Proven ability to collaborate with stakeholders across sectors ✔ Self-starter who thrives in dynamic environments

Location & Logistics

📍 Office-based role within Dacorum Borough Council, requiring regular on-site presence and town-centre travel ✈ Valid UK driving licence (essential for casework travel to accommodate clients)

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About Dacorum Borough Council

Dacorum currently operates under Local Government Reorganisation (LGR). In 2028, we will transition into a new unitary council structure, creating a simpler, more efficient system for residents and staff.

What This Means for You

If you join Dacorum BC between now and 31 March 2028, your role will transfer to the new unitary council on 1 April 2028, bringing exciting opportunities for further career development:

  • Influence and collaboration: Shape future service initiatives
  • Innovation: Work in a forward-thinking organisational culture
  • Future-proofing: Help establish an efficient, resident-focused public service

This marks a rare chance to join Dacorum during a transformative moment—supporting us as we build towards brighter, connected service delivery together.


Other Notes

🔍 Enhanced DBS check will be part of the recruitment process. 🔥 Applications close at midnight, Saturday [date] (advert expiry). Shortlisted candidates will proceed to a tbc interview panel.

Consultation may align this role to the proposed title ‘Housing Options Lead Officer’—final documentation/organisational adjustments advised to successful applicants.


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Skills

Homelessness Prevention
Team Leadership
Stakeholder Engagement
Operational Management
Legal Compliance
Housing Services
Collaboration
Public Service
Crisis Intervention
Community Support

Location

Hemel Hempstead, England, United Kingdom

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