Homeless Recovery Coordinator

Overview A fantastic, new opportunity has arisen to join our team and become a Homelessness Recovery Co-ordinator, supporting rough sleeping individuals throughout their treatment journey. Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Homeless Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Where: Birmingham Hours: Full time, 37.5 per week Contract Type: Permanent *Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. If you have recently applied, need not apply again Responsibilities About the role: Establishing effective communication and referral pathways those individuals who are homeless and in contact with other health and care agencies Regular street outreach, hospital visits and working at hostels providing drop in services Work closely with the local authority, Health & Social care sector, partners and any provision linked to Homelessness and improve joint working, attending multi-disciplinary meetings when as and when required Supporting service users from point of entry into the service and through their treatment/recovery journey Providing screening, assessment, and recovery planning and onward referral Coordinate the transfer of any accommodated out of area individual. This may include referral to and liaison with their new drug and alcohol service and pharmacy and provision of bridging prescription until an appointment and prescription is provided. Promoting carer, service user and community involvement Providing advocacy for access to partnership services Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination About you: You will focus on engaging with people who have a history of rough sleeping and substance misuse. You will have some experience of engaging with individuals with multiple and/or complex needs and demonstrate a determined approach to finding solutions. Some knowledge of one or more of the following is required: Homelessness Mental health Criminal Justice System Substance misuse Have a strong knowledge and understanding of substance misuse issues Experience of engaging with a wide variety of individuals with a variety of backgrounds and needs Be an excellent communicator, both verbal and written with good IT skills Proactive and able to work on own initiative with excellent time management and prioritising skills Have a good working knowledge of mental health interventions, services, and good practice Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders Ability to manage change successfully in a way that prioritises the needs of service users Understand the importance of information governance processes and commit to follow and apply all necessary safeguards What we will give to you: 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days” Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme Contributory pension scheme Several benefits incl. discounts for shopping, cinema, holidays, etc. A friendly and supportive team Training, career development & progression opportunities Direct applications only — we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Interview Date 3/6/2026 Closing Date 25/5/2026 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Ellis Hatfield | ellis.hatfield@cgl.org.uk | 07586613360 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.