Portsmouth Hospitals University NHS Trust
Hospital Engagement Officer
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Company Description
Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this.
The single corporate service is delivered across both organisations. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in-person leadership. The arrangements and frequency will be agreed locally.
Job Description
NHS Band 5: Salary £32,073 - £39,043 per annum
Contract: Permanent
Hours Per Week: Full-time 37.5
We are excited to be seeking a talented and motivated individual to join Portsmouth Hospitals Charity as our Hospital Engagement Officer. This will be our first dedicated Hospital Engagement role and will provide the right candidate with a rare opportunity to shape how we engage with donors, visitors, patients, and NHS staff in our offices based in the heart of the hospital. You will build strong relationships with NHS colleagues, patients, and their families and volunteers to increase awareness, engagement, and fundraising activity. By developing partnerships, you will enable grateful families to support the charity in ways that are meaningful to them and drive sustainable income growth across multiple fundraising streams.
As a key member of our fundraising team, this role is pivotal and acts as a bridge between Portsmouth Hospitals Charity and the hospital community, driving supporters and stakeholders to build a real sense of community spirit and hive of fundraising activity. You will be the first point of contact with many of our supporters, and you will play a vital role in the running of the fundraising in the hospital.
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We are looking for someone who loves building relationships, brings energy, enthusiasm, and exceptional communication skills to foster a culture of giving across our hospital, from inspiring patients and families to support their local hospital charity to engaging clinicians on how the charity can enhance their ward or department.
Key Responsibilities
- To maximise onsite donations by driving supporters and stakeholders to the fundraising office.
- Assist and support other members of the fundraising team, e.g., sending out event/fundraising packs and sharing external events with wards and teams.
- Account manage community fundraisers, providing them with all the fundraising support they require, including provision of fundraising materials, attending their events, and providing advice and guidance in line with current regulation.
- Ensure all fundraisers complete a fundraising deed.
- Serve as the first point of contact for NHS colleagues introducing families or opening networks to potential donors.
- Spot opportunities for increasing NHS colleague and family engagement.
- Lead delivery of grateful patient plan, implementing key activities to increase staff engagement and donor referrals.
- Deliver sessions for Trust colleagues to build confidence in supporting fundraising and patient family philanthropy.
- Collaborate across the charity to ensure donor referrals are managed appropriately and messaging is consistent.
- Develop a strong working relationship with the Head of Charity to stay informed about projects in key areas.
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For full job details, please refer to enclosed job description.
Qualifications
Essential
- Minimum of 5 GCSEs.
- Experience: 1 year’s fundraising experience or sales.
- Evidence of relationship building with a variety of stakeholders.
- Self-starter and prioritises and juggles numerous projects.
- Skills and Knowledge:
- Knowledge and understanding of the fundraising sector.
- Highly effective relationship builder, able to communicate effectively with a range of stakeholders.
Desirable
- Degree or Fundraising Diploma.
- Previous hospital or health-related service experience.
- Knowledge of fundraising regulation and practices.
- Knowledge of fundraising database software.
Additional Information
The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality, and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.
We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation, and beliefs.
For more information, please see our People and OD Strategy 2026.
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