University of Chester
Hospitality and Events Catering Team Leader
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Hospitality and Events Catering Team Leader
Hospitality & Events, University of Chester
Base: Exton Park | Salary: £26,093 – £28,031 (OS5)
Hours: 36.5 per week, 5 days over 7 (rota)
Are you passionate about delivering great customer service? Do you thrive in fast-paced hospitality environments? We’re looking for an enthusiastic and proactive Team Leader to join our Catering Services team at the University of Chester.
This is an exciting opportunity to play a key role in supporting the smooth running of our front-of-house services, ensuring students, staff, visitors and conference guests receive an exceptional dining experience every day.
Why join us?
- Be part of a friendly, supportive and experienced team
- Opportunities to develop your skills and progress within Hospitality & Events
- A varied role across student dining, conferences and high-profile University functions
- Uniform provided
- Generous holiday entitlement and access to University pension schemes
- A stable, permanent role with great work–life balance
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About The Role
As a Team Leader, you will help oversee the day-to-day activities of our front-of-house catering operations. Working closely with Supervisors and the Catering Operations Managers, you will play a key role in staff coordination, customer service and ensuring our high standards of food safety and hygiene are consistently maintained.
Your Duties Will Include
- Supervising Catering Assistants and supporting them in their daily duties
- Ensuring staff breaks, presentation standards and working practices are met
- Acting as a designated signatory for deliveries and reporting issues where required
- Setting up, serving and clearing down dining areas and serveries
- Supporting conference and special event catering
- Taking till transactions and operating a register
- Monitoring cleaning, hygiene and food safety standards, including temperature checks
- Helping maintain efficient, customer-focused service across all catering outlets
You may also be expected to step up in the absence of managers, providing valuable leadership support.
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About You
We’re looking for someone who brings energy, reliability and a strong customer-focused attitude. You will have:
Essential
- NVQ Level 2 (or equivalent)
- NVQ Level 3 (or willingness to work towards it)
- A full driving licence
- Experience working in a catering or similar environment
- Great communication skills and the ability to work well within a team
- Strong customer service skills
- The ability to stay calm under pressure
- Good personal hygiene and attention to detail
- Flexibility and a positive, adaptable approach to work
Desirable
- Waiting-on experience
- Experience supervising staff
- Basic Food Hygiene Certificate
We welcome applications from all backgrounds and are committed to creating an inclusive workplace.
Further Details
We encourage applications from a diverse range of applicants.
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