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Restaurant Associates UK

Hospitality Assistant

London
Posted 6 days ago
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Hospitality Assistant – Full-Time Role

Location: Restaurant Associates (Sch.select UK&I) Hours: 37.5 hours per week Contract: Full-time

About the Role

We’re looking for a Hospitality Assistant to embody the spirit of Restaurant Associates, delivering exceptional customer service. You’ll be the public face of our brand, ensuring every guest leaves with a memorable, positive experience. This is an opportunity to join a team that takes immense pride in not just our food and brand, but most importantly—our people.

Our fast-paced and welcoming team will contribute to fantastic guest experiences, while offering opportunities for personal and career growth within a company that celebrates individuality, invests in its staff, and recognises those who go above and beyond.


Shift Pattern

Monday – Full-time (Day Shift) Tuesday – Full-time (Day Shift) Wednesday – Full-time (Day Shift) Thursday – Full-time (Day Shift) Friday – Full-time (Day Shift) Saturday – To be confirmed Sunday – To be confirmed


Key Responsibilities

  • Greet and assist guests warmly, ensuring a seamless and delightful experience.
  • Efficiently serve customers while maintaining a personalised touch.
  • Demonstrate menu knowledge, offering expert recommendations to enhance guest enjoyment.
  • Represent Restaurant Associates and Compass Group UK&I, upholding a professional and positive brand image.
  • Adhere strictly to Food Handling & Hygiene standards.
  • Ensure compliance with Health & Safety protocols in all operations.

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About Restaurant Associates

Restaurant Associates delivers outstanding hospitality through exceptional food, drink, and service. We collaborate with industry-leading partners—ranging from UK workplaces and cultural destinations—to create inspiring experiences for our guests. Whether through employee dining or culturally immersive settings, our team strives for excellence every day.

Compass Group UK&I frequently enhances its workplace culture with exceptional operators, fostering an environment where every team member can thrive.


What We’re Looking For

We seek a Hospitality Assistant who embodies the following qualities:

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  • A passionate commitment to delivering outstanding service, welcoming guests with warmth and professionalism.
  • The ability to think proactively—making self-assured decisions that prioritise customer satisfaction.
  • Strong teamwork and communication skills to work harmoniously in a fast-paced, customer-centric environment.
  • A growth mindset, driven to succeed and continuously improve in your role.
  • Adaptability and resilience to thrive under pressure—especially during high-demand periods.

Job Reference: com/2804/67917001/52805063/BU #RA Group


Company Values

At Compass Group UK&I, we prioritise creating a workplace where every individual can be their authentic self. Our commitment to diversity, inclusion, and equity ensures all employees feel valued, empowered, and motivated to achieve their full potential.

We celebrate and embrace the unique backgrounds, skills, and perspectives that make our team truly diverse and dynamic—because a diverse workforce is our greatest strength. Together, we create not just a workplace, but a culture of belonging and growth.

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Skills

Customer Service
Team Player
Communication Skills
Food Handling
Hygiene Standards
Health & Safety
Menu Knowledge
Initiative
Decision Making
Pride in Work

Location

London, England, United Kingdom

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