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Hospitality Assistant
We're looking for a Hospitality Assistant, the face of our business, who will deliver exceptional customer service for CH&CO on a full-time basis (contracted to 40 hours per week). Join a team that takes real pride in their work—pride in our food, pride in our brand, and most of all, pride in our people.
Benefits
Working with us ensures a range of compelling perks and development opportunities:
- Great operational training and development
- Life assurance scheme
- Personal development and training opportunities – we’re passionate about a growing team
- Comprehensive wellbeing strategy, including access to our Employee Assistance Programme
- Regular social events and communication with leaders
- Holiday purchase scheme
- Access to high street discount vouchers
- Free meals
Shift Pattern (Example)
- Mon–Fri: Full-time (during working hours)
- Sat: Part-time/flexible
- Sun: Unspecified
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As a Hospitality Assistant, you’ll contribute to a passionate, friendly team thriving in a fast-paced environment. In return, you’ll join a company that:
- Invests in its people
- Celebrates individuality
- Recognises and rewards those who go beyond expectations
Key Responsibilities
Your role will include the following essential tasks:
- Greeting and attending to guests to ensure they leave delighted
- Serving customers with attention to detail, providing a seamless, personalised experience
- Knowledge share and recommendations about the menu—staying informed to enhance guest experience
- Representing CH&CO (part of Compass Group UK&I) with a strong positive brand presence**
- Strict adherence to Food Handling & Hygiene standards
- Compliance with Health & Safety regulations
Who We’re Looking For
The ideal Hospitality Assistant will embody these traits:
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- Passion for delivering outstanding service—anticipate needs and exceed customer expectations
- Proactive decision-making to ensure the most appropriate experience for guests
- Excellent team player with strong communication skills
- Committment to succeed in your role
- Ability to work under pressure while maintaining quality
Job Reference: compassgroup.co.uk /com/2206/48830001/52815764/BU #Vacherin
Company Commitment
CH&CO, part of Compass Group UK&I, is dedicated to fostering an inclusive culture where:
- Every individual feels truly themselves at work
- Equal opportunities are available to all for career advancement
- Singular talents, individual beliefs, and backgrounds are fully respected and celebrated
- Our team is valued, empowered, and encouraged to thrive
Diversity is our strength.
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