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Hospitality Assistant
Hospitality Assistant (Zero Hours)
We're currently recruiting a dedicated Hospitality Assistant (Zero Hours) to help ensure the smooth running of CH&CO’s operations in a permanent casual capacity, contracted to 0 hours per week.
About the Role
As a Hospitality Assistant, you will contribute to maintaining the highest standards of quality in a client-facing environment. In return, you’ll benefit from opportunities to progress within a company that values individuality, supports staff development, and recognises exceptional performance—rewarding contributors beyond their role.
Shift Pattern
Variable shifts.
Key Responsibilities
Your duties will typically include:
- Hospitality delivery: Providing high-quality service to designated areas such as meeting rooms, boardrooms, and client spaces.
- Room setup: Arranging meetings and events with food, beverages, tableware, and equipment, following CH&CO’s standards.
- In-service support: Timely replenishment of food/drinks and maintaining impeccable presentation standards.
- Room reset: Cleaning and clearingspaces after use, ensuring they’re ready for booking.
- Customer service excellence: Supporting client satisfaction through attentive, professional engagement.
- Communication & problem-solving: Addressing requests and resolving issues efficiently while adhering to servicingprocedures.
- Compliance: Following food safety, hygiene, health & safety, and company protocols.
- Stock management: Assisting with replenishment and reporting inventory gaps.
- Team collaboration: Working with catering kitchens, other CH&CO teams, and external vendors to ensure smooth operations.
- Flexibility: Adhering to schedules while adapting to dynamic client needs.
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Benefits
CH&CO prioritises its people with a range of support and development opportunities, including: • Training & development: Extensive operational and personal growth programmes. • Life assurance: Protection plans aligned with your tenure. • Wellbeing support, including:
- Employee Assistance Programme (EAP) access (24/7 support).
- Strategic health & wellness initiatives. • Social connections: Regular events and leadership communication. • Holiday purchase scheme: Save to buy annual leave flexibly. • Discount vouchers: Perks including leading retail/brand partners.
Requirements
We’re looking for a client-obsessed professional with the following qualities:
- Experience: Previous expertise in hospitality, catering, or customer service (preferably contract catering).
- Mindset: Warm, professional, and proud of delivering exceptional service.
- Reliability: Known for punctuality and polished appearance.
- Details: Spot-on attention to cleanliness, presentation, and standards.
- Versatility: Ability to work independently and as part of a team in fast-paced settings.
- Client focus: Empathy, adaptability, and a commitment to excellence in client-facing roles.
- Communication: Strong written and verbal skills.
- Safety compliance: Commitment to adhering to hygiene, health & safety rules.
- Flexibility: Open to varied schedules and organisational demands.
- Growth mindset: Enthusiastic about developing within a contract catering environment.
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About the Employer
As part of Compass Group UK&I, CH&CO fosters an inclusive culture where every employee can flourish. Supported by equal opportunities, we celebrate individuality by recognising diverse talents, backgrounds, and contributions. Our goal: To build a thriving team where everyone feels valued and empowered to succeed.
Job Reference: com/3006/48838001/52817504/IN/WJ #Vacherin
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