Keith Prowse
Hospitality & C&E Sales Executive - Jockey Club Experiences
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Job Title: Hospitality & C&E Sales Executive
Department: Jockey Club Experiences Sales
Package: £30,000 base salary + commission
Contract Type: Full Time, Maternity Cover
Location: Carlisle Racecourse
Reports to: Jockey Club Experiences General Manager
Are you passionate about delivering exceptional experiences and building long-lasting client relationships?
Join Jockey Club Experiences as a Hospitality & C&E Sales Executive and immerse yourself in the world of premium sports hospitality, events, and entertainment. As a market leader in horse racing hospitality, Jockey Club Experiences creates unforgettable moments at some of the UK’s most iconic racecourses, including Cheltenham, Aintree, Epsom Downs, and Newmarket.
In this role, you will play a key part in growing our client base, nurturing existing relationships, and driving the continued success of Jockey Club Experiences across our portfolio of high-profile events. You’ll thrive in a dynamic, fast-paced environment where no two days are the same and excellence is the standard.
If you’re commercially driven, relationship-focused, and excited by the opportunity to help deliver extraordinary hospitality experiences, we’d love to hear from you.
YOU’LL BE DOING
- Identifying and targeting new commercial customers and untapped market sectors, developing tailored outreach strategies to generate leads and secure new business.
- Achieving business targets through proactive sales activity, including generating and attending client meetings.
- Planning, and hosting client site visits, meetings, exhibitions, and open days to showcase services and build strong relationships.
- Growing revenue from our existing customer base to meet and exceed targets, ensuring consistently high levels of repeat business.
- Managing all client correspondence, handling and converting incoming enquiries through to confirmed bookings and contracted business.
- Proactively sell to prospective customers by thoroughly researching their needs and applying effective conversion techniques to win new business for the region and wider group.
- Ensure accuracy of information in Delphi and Venue Directory, load all enquiries, report any shortcomings in online profiles and property guides. Aligned to this is a keen interest and thirst for knowledge of competitor options through research, questioning and recording all data to help shape our overall strategy.
- Producing accurate and timely weekly sales and activity reports to track performance against targets.
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YOU’LL HAVE
- A proven track record or success in sales within hospitality or conference & events environment.
- Thrives in fast-paced, target-driven settings, consistently delivering against objectives.
- Highly results-oriented, with a strong commercial drive to win and convert new business.
- Genuine passion for building long-term client relationships while delivering a premium customer experience.
- Exceptional communicator, confident in influencing and engaging stakeholders at all levels.
- Highly organised with a process-driven mindset and strong attention to detail.
- Proactive, tenacious, and self-motivated, with the resilience to overcome challenges.
- Collaborative team player who actively contributes to shared goals and collective success.
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YOU’LL RECEIVE
- 25 days of holiday plus bank holidays and birthday off
- Holiday buy-back scheme to purchase up to 10 additional days of annual leave.
- Up to 6% company contribution to your pension
- Access to Medicash single + 4 Dependants
- Enhanced maternity pay: 90% of base salary for 21 weeks
- Enhanced paternity pay: 6 weeks at full pay
- Access to the Perks at Work platform with thousands of discounts
- Opportunities for learning, development, and growth within Gullivers and the wider Compass Group
- Relaxed dress code - dress for your day
- Flexible working hours to manage your schedule
- Free on-site parking
- Opportunity to financially benefit from the Marketing Team bonus scheme
At Lyvera Group, we’re proud to foster a workplace that values diversity and promotes inclusion. We believe our differences are our greatest strengths, fuelling creativity, innovation, and success.
Our team’s diverse backgrounds and perspectives enrich our work, and we’re committed to providing equal opportunities and ensuring all voices are heard. We welcome candidates from all walks of life to join us in creating a supportive and equitable environment where everyone can excel and collaborate.
Join us in our mission to build a more diverse and inclusive world, working alongside some of the UK’s most innovative and beloved brands. Together, we can achieve anything.
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