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Dining Host – Richmond Village (Retirement Living, Facilities & Home Support) Job Type: Part-time (18hrs, 3x6hrs shifts) Location: Richmond Village, Bridge Meadow Way, NN4 5EB (Also recruiting for Northampton Village) Salary: £12.90 per hour + excellent benefits Contract: Permanent Shift Pattern: 8am–8pm, including weekends (rota). Part-time hours.
About the Role
Here at Bupa, we make health happen. Our Richmond Village is a retirement living community dedicated to person-centred care, honouring choice, and supporting independence so our residents can live their best lives.
As our Dining Host, you’ll play a key role in delivering an excellent dining experience—from table settings and room service trays to serving meals in the restaurant and café (and bar for drinks when applicable).
We believe training makes the difference, so you’ll benefit from:
- A thorough induction
- Ongoing training and mentorship
- Access to apprenticeship opportunities
- Free, self-paced learning via our online resource portal and LinkedIn Learning
Key Responsibilities
-
Restaurant & Café Operations:
- Set up dining tables and setups for services
- Serve meals efficiently in both the restaurant and café
- Clear and sanitise tables between services
- Maintain high standards of cleanliness—restaurant, café, and kitchen areas
-
Resident Care:
- Prepare and deliver room service trays for in-room dining
- Support trained colleagues with secondary tasks such as:
- Refilling hotel kitchenettes
- Serving meals to residents’ rooms
- Delivering refreshments to other village locations
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- Community Contribution:
- Provide a warm, welcoming greeting to residents, visitors, and colleagues
- Assist in other facilities roles when required (social areas, landscaping, etc.)
- Uphold safety, hygiene, and wellbeing standards at all times
Essential Skills & Qualifications
- No prior formal experience needed. We train for success!
- Customer service or catering experience counts. (Retail, hospitality, healthcare—a welcome bonus!)
- Soft skills that matter:
- Genuine empathy for older adults
- Attention to detail (tidiness, cleaning):
- Team player with collaborative energy
- Safe, bilingual communication skills (advantageous)
- Physical stamina to carry out shift demands
❗ Drinks service including behind-the-bar responsibilities is only applicable to applicants over 18 years old.
Why Bupa? Our Benefits & Culture
At Bupa, we make health happen for you too.
Core Benefits:
- Flexible Start Options: Early wage access via WageStream (up to 40% of your earned wages within minutes)
- Wellbeing Programme – VIVA: Access strategies to support mental health, physical fitness, financial advice, and more—24/7 from one phone number
- My Healthcare Plan:
- £350 tax-free annual healthcare allowance
- Remote GP, physiotherapy, counselling, and specialist health options
- Invest In Your Future:
- Interst-free seasonal public transport tickets
- Apprenticeship opportunities—even while working!
- Pension schemes to match your long-term health goals
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People-Focused Perks:
- 24 hours total holiday (including bank holidays) for part-timers
- Free meals with every shift—we all need to stay fueled!
- Sick pay plus statutory pay for peace of mind
- Family-friendly support: flexible working, Adoption Leave, Parental Leave, and Menopause Support Plan
- Bupa discounts: free gyms, travel deals, and more
What We Stand For
- Purpose Built Around People: No shareholders here—our customers and communities drive everything we do.
- Diverse & Inclusive: We champion a culture of empathy and actively seek out applications from minority backgrounds.
- Sustainable Support: ✚ Level 2 Disability Confident employer—reasonable adjustments available for every applicant who meets criteria.
Rest assured: If hiring doors open to you, we’ll put an equal emphasis on adjusting your experience for success.
Take the First Step
Join our network of 80,000+ global employees—each one committed to healing the world, one person at a time.
Ready to make health happen? Apply now and be part of a community prioritising care that matters.
“At Bupa, your difference is what makes the difference.”
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Jessica, London
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