How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Maitre D’ / Host
The Twenty Two | Mayfair, London | Part-Time and Full-Time | On-Site
About The Twenty Two
The Twenty Two is a luxury lifestyle destination in the heart of Mayfair, bringing together a 31-bedroom boutique hotel, neighbourhood restaurant, and private members’ club within a beautifully restored Edwardian manor overlooking Grosvenor Square.
More than a hotel, The Twenty Two is a home for creativity, connection, and culture, where members, guests, and visitors from all backgrounds come together through exceptional hospitality. Guided by the values of authenticity, collaboration, commitment, curiosity, and generosity, we create effortless luxury experiences delivered with warmth, individuality, and genuine care.
The Role
We are seeking an experienced, charismatic, and service-driven Maitre D’ / Host to join our Front of House team.
As one of the first and last points of contact for our members and guests, you will play a pivotal role in creating exceptional first impressions while ensuring a seamless guest journey from arrival through to departure.
Working closely with the Restaurant Management team, you will oversee reservations, table allocations, guest flow, and member recognition while maintaining the highest standards of hospitality. This role requires someone who thrives in a fast-paced luxury environment and leads with warmth, confidence, and attention to detail.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Responsibilities
- Deliver an exceptional welcome to all members, hotel guests, and visitors, ensuring every interaction reflects The Twenty Two’s standards of hospitality.
- Manage reservations, waitlists, walk-ins, and table allocations to maximise covers while maintaining an outstanding guest experience.
- Recognise members and returning guests, anticipating preferences to deliver a personalised and memorable experience.
- Maintain the integrity of The Twenty Two by consistently enforcing membership policies, dress code standards, and house rules with confidence and courtesy.
- Coordinate guest arrivals with the restaurant, hotel, concierge, and membership teams to ensure seamless service throughout the property.
- Monitor dining room flow, adapting seating plans throughout service to support operational efficiency.
- Handle guest enquiries, requests, and feedback professionally, resolving concerns with confidence and discretion.
- Support restaurant operations during busy service periods and special events.
- Train, coach, and mentor Hosts and Front of House team members to uphold exceptional service standards.
- Maintain accurate reservation notes, guest profiles, and communication across SevenRooms and internal systems.
- Ensure brand standards, grooming, and service expectations are consistently maintained.
About You
The ideal candidate will have:
- Previous experience as a Host, Senior Host, or Maitre D’ within a luxury hotel, private members’ club, or fine dining restaurant.
- A genuine passion for luxury hospitality and delivering highly personalised guest experiences.
- Exceptional communication and interpersonal skills with the ability to build strong relationships with members, guests, and colleagues.
- Strong organisational skills with excellent attention to detail and the ability to multitask under pressure.
- Confidence managing reservations, guest flow, and busy services while remaining calm and composed.
- Experience using reservation platforms such as SevenRooms and Peoplevine (preferred but not essential).
- A proactive, solutions-focused mindset with excellent problem-solving abilities.
- A polished, professional appearance that reflects The Twenty Two’s luxury brand standards.
- Flexibility to work evenings, weekends, and public holidays as required.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Why Join The Twenty Two?
At The Twenty Two, we believe genuine hospitality starts with our people. We offer the opportunity to be part of a passionate team within one of London’s most exciting luxury hospitality destinations, where individuality is celebrated, service is personalised, and excellence is recognised every day.
If you’re passionate about creating unforgettable guest experiences and want to develop your career within a dynamic and inspiring environment, we’d love to hear from you.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location