Marriott International
Hotel Cleanliness Expert Guest Room Attendant Grosvenor Square
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Room Attendant – London Marriott Hotel Grosvenor Square
Job Details
📍 Location: Grosvenor Square, London, W1K 6JP 🕒 Schedule: Full-time (remote work not available) 🏨 Position Type: Non-Management
About London Marriott Hotel Grosvenor Square
Experience 5-star luxury at the London Marriott Hotel Grosvenor Square, a newly refurbished property in the prestigious Mayfair district. Just minutes from Oxford Street, Hyde Park, and iconic landmarks, our elegantly furnished rooms feature:
- Marble bathrooms & signature bedding
- Private gardens & scenic views of Grosvenor Square
- Some rooms with balconies
Dine at Gordon Ramsay Bar & Grill, enjoy contemporary Asian cuisine at Lucky Cat, or relax at The Luggage Room, a 1920’s-inspired speakeasy bar. With 12,109 square feet of high-tech event space, we host both corporate and social gatherings.
As part of Marriott International, the world’s leading hospitality company with 7,000+ properties across 130 countries, we’re excited to welcome you to a career where career progression, world-class training, and 5-star experiences await.
The Role of a Room Attendant
Join our award-winning team as a Room Attendant—where fun, development, and luxury define your work experience.
Key Responsibilities
- Respond promptly to guest and departmental requests
- Stock and transport refreshment carts to guest rooms
- Enter rooms safely, replacing amenities while ensuring guest privacy
- Refresh guest rooms efficiently, including:
- Updating bath amenities and cleaning materials
- Changing linens and restocking towels ("terry")
- Making beds and folding linens neatly
- Deep clean bathrooms and restroom areas
- Remove trash, room service items, and dirty linens
- Inspect all appliances for functionality and presence
- Dust, polish, and tidy furniture—eliminate marks, straighten surfaces
- Vacuum carpets in guest rooms and hallways for immaculate presentation
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This is a hands-on, attention-to-detail role, ideal for those who thrive in a dynamic luxury environment.
Requirements
Experience
- Previous experience in high-end hospitality or similar environments preferred
Skills & Qualifications
- Strong verbal, listening, and writing communication skills (fluent English required)
- Exceptional attention to detail
- Self-motivated and reliable, capable of working both independently and teams
- Physical stamina (standing/lifting, long shifts)
Why Join Us?
Financial Excellence
- Competitive salary portfolio
- 28–35 days of paid holiday (including bank holidays)
- Accommodation Service Charge after probation
- Season ticket loans
- Exclusive discounts: Guests rooms, dining, and Gordon Ramsay venues available
- 5%+ discounts on exclusive and high-street brands
- Pension & life assurance benefits
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Career Growth
- Global opportunities across Marriott International’s 7,000+ hotels
- Tuition aid, leadership training, and world-class mentorship
- Tuition intercession, professional development programs
Work-Life Wellbeing
- Complimentary meals on duty
- Flu vaccinations & Gym use
- Eye care vouchers & Cycle-to-Work Scheme
- Volunteer programs – Give back through Magic Breakfast, canal cleanups, and more
Social & Celebrations
- Annual parties, BBQs, lunches, and milestone celebrations
- Restaurant discounts at world-famous bars & dining options
- Length of service rewards & personal recognitions
Marriott Values
At Marriott Hotels, Wonderful Hospitality Always drives our culture:
- Diversity and inclusivity protected by law; veterans and disabled individuals welcome
- Elevating service standards through innovation and heart
Flexibility, Impact & Recognition
Be where you thrive. Whether your path includes Marriott tomorrow or beyond, our career journeys are handcrafted—just for you.
*Eligibility to work in the UK applies (see details above). Applicants must prove right to work per UK guidelines.
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