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Hotel Duty Manager
Hotel Duty Manager – Poole Centre (Holes Bay) Premier Inn
Location: Holes Bay Rd, Poole BH15 2BD
Contract Type: Permanent (no zero-hours contracts)
Pay: Up to £13.86 per hour (day shift only)
Hours: 37.5 per week
About the Role
Come and join us as a Duty Manager at Poole Centre (Holes Bay) Premier Inn, where you’ll lead a dream team to deliver our signature welcoming, safe, and outstanding hotel experience.
This leadership role is ideal for those with experience in retail or other sectors where you’ve successfully led teams. If you’ve got a passion for customer excellence, the ability to inspire others, and a proven track record managing teams, we want to hear from you.
Immediate Start & Leadership Experience Valued
We welcome applications from candidates with any leadership experience, welcoming your diversity of skills and background.
Responsibilities
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As Duty Manager, you’ll be responsible for:
- Leading and managing a high-performing team, ensuring operational excellence and exceptional guest experiences.
- Maintaining all health & safety standards across the hotel.
- Managing day-to-day operations to guarantee a smooth, efficient, and welcoming environment for guests.
- Utilising your organisational and communication skills (gained from retail leadership) to manage responsibilities effectively.
- Inspiring your team while fostering a proactive, inclusive, and ambitious culture.
Requirements
- Proven experience in team leadership, particularly in retail or similarly customer-focused environments.
- Strong communication skills, with the ability to motivate and mentor staff.
- Excellent problem-solving and organisation abilities.
- Commitment to delivering Premier Inn’s standard of hotel excellence.
- Ability to work in a fast-paced, high-volume hotel setting.
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Diversity & Inclusion We believe in breaking down barriers and welcome everyone:
- Women
- Ethnic minorities
- People with disabilities
- LGBTQIA+ community members
Speak to us if you require:
- Workplace adjustments
- Part-time arrangements
- Flexible working
We’ll do our best to accommodate you.
Benefits
- Training & Career Development: Support from day one, including a simple admin system and a clear career path within Premier Inn.
- Whitbread Benefits Card: Enjoy 60% off Premier Inn rooms and 25% off meals in all Whitbread restaurants.
- Pension & Saving Schemes: Access to company pensions and save-as-you-earn incentives.
- Discounts: Discounts on travel, utilities, cinema, supermarkets, and more.
Job Reference: 184860-4492 Advertised: 01 July 2026
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