Whitbread
Hotel - Duty Manager
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Hotel - Duty Manager
Duty Manager – Premier Inn Cockermouth (32 hours per week, up to £13.86/hour)
Come and be a key leader at Premier Inn Cockermouth—helping to create welcoming, safe, and brilliant customer experiences every day.
About the Role
We’re seeking a dedicated and experienced professional who excels in people leadership, customer service, and operational management.
This is a Permanent role requiring immediate start—no zero-hours flexibility with us!
Key Responsibilities
- Lead a high-performing team to ensure optimal hotel service standards
- Oversee health & safety compliance, staff training, and guest experience
- Orgranise and manage smooth operations across reception, housekeeping, and customer service
- Use your retail or leadership experience to inspire team members and ensure service excellence
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** ideal for you if…**
✔ You’ve successfully led teams in retail, hospitality, or other customer-facing roles ✔ You’re passionate about delivering outstanding guest experiences ✔ You can apply your organisation and communication skills in a fast-paced hotel environment
Requirements
- Team leadership experience (especially from retail/hospitality)
- Strong communication skills and ability to train and mentor staff
- Commitment to Whitbread’s culture of service excellence
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Benefits
- Competitive pay: up to £13.86 per hour (day shift)
- Permanent contract – no uncertainty about your hours
- 32-hour weekly workload with clear work-life balance
- Whitbread Benefits Card: save up to 60% on Premier Inn rooms and 25% on all Whitbread Restaurants meals
- Progression opportunities: a strong career path within Whitbread
- Pension scheme + save-as-you-earn saving plan
- Discounts on utilities, travel, shopping, cinemas, and more!
Location
Egremont Road, Cockermouth CA13 0QX
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