Whitbread
Hotel - Duty Manager
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Hotel - Duty Manager
Duty Manager – Premier Inn Cockermouth
Role Overview Join Premier Inn in Cockermouth as a Duty Manager in a team-driven environment, delivering outstanding customer experiences and leading operational excellence. With a 32-hour weekly commitment, this permanent role offers competitive pay of up to £13.86 p/h (day shift), no zero-hour contracts, and a clear talent development path.
Location Egremont Road, Cockermouth, CA13 0QX
About the Role
As Duty Manager, you’ll take ownership of ensuring every guest leaves satisfied, every team member is inspired, and every operational process runs smoothly. Whether you’ve shaped teams in retail, hospitality, or another customer-service field, your leadership expertise will directly impact our 4-star experience.
Key Responsibilities
- Lead with confidence: Direct a fantastic team to uphold Premier Inn’s reputation for welcoming, safe, and impeccable service.
- Exceptional customer experience: Use leadership, adaptability, and people skills to deliver a seamless stay for guests.
- Operations & compliance: Oversee health & safety, housekeeping, and service standards—guaranteeing excellence in guest satisfaction and team performance.
- Welcoming diversity & inclusion: Champion an inclusive environment that supports under-represented groups, with flexible working options for those who need adjustments.
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Who We’re Looking For
- Retail, hospitality, or management experience: Proven ability to lead teams and drive unparalleled service.
- Inspirational leadership: Motivate staff while fostering a strong work culture.
- Commitment to success: Readiness to hit the ground running—all experience will count.
- Workplace flexibility: Passionate about creating opportunities for those from all backgrounds or requiring adaptive work arrangements.
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Benefits
- Career development: Free training, streamlined administration, and a clear path to progression.
- Premier Inn & Whitbread rewards:
- Up to 60% off Premier Inn stays.
- 25% off meals in all Whitbread Restaurants.
- Financial incentives:
- Pension plans.
- Save-as-you-earn scheme.
- Discounts across: Shopping, travel, utilities, cinema, supermarkets, and more.
Applying Immediate vacancies exist—let Premier Inn help you thrive on a great career start. Join a brand known for its hospitality culture, training, and rewarding benefits.
Job ref: 185000-4492 • Advertised: 02 Jul 2026
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