Whitbread
Hotel - Duty Manager
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Duty Manager - Folkestone (Channel Tunnel) Premier Inn
Location Cherry Garden Ln, Folkestone CT19 4AP
Hours 32 hours per week
Pay Rate Up to £13.86 per hour (day shift)
Contract Type Permanent (no zero-hour contracts)
About the Role
Come join us as a Duty Manager at Folkestone (Channel Tunnel) Premier Inn.
Lead a fantastic and motivated team to ensure every part of our world-famous hotel experience is welcoming, safe, and outstanding for our guests.
If you’ve previously led a team – whether in retail or another environment – this opportunity is perfect for your next step into management.
We’re seeking a dedicated and inspired professional with excellent customer service expertise and the ability to motivate others.
An immediate start is available, and all leadership experience is relevant.
What You’ll Do
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- Manage a reliable, high-performing team to ensure our hotel runs smoothly.
- Use your leadership, communication, and organisational skills to uphold health & safety standards.
- Focus on delivering a superb guest experience every time.
- Ensure all tasks, from operations to guest service, are handled with consistency and excellence.
Why Join Us?
We’re proud to offer opportunities you’ll love:
- Training and support – At Premier Inn, we invest in your career. You’ll receive a warm welcome, training on our straightforward administration systems, and a clear career pathway for growth within the business.
- Whitbread Benefits Card – Enjoy:
- up to 60% off Premier Inn rooms
- 25% off meals across all Whitbread Restaurants
- Pension and savings – Access a company pension scheme and a save-as-you-earn scheme.
- Discounts – Take advantage of offers on shopping, utilities, travel, cinemas, and supermarkets.
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About Our Inclusive Culture
We believe everyone deserves the chance to thrive. There are no barriers to entry, and no limits to ambition. Our values include:
- Diversity and inclusion – We wholeheartedly champion an environment that respects backgrounds and identities.
We particularly encourage applications from under-represented groups, including:
- Women
- Ethnic minorities
- People with disabilities
- Members of the LGBTQIA+ community (lesbian, gay, bisexual, trans, non-binary, and those using other LGBTQIA+ terms)
We’re happy to discuss:
- Workplace adjustments
- Part-time work
- Flexible working
Wherever possible, we will support this.
Job Ref: 183427-4492 Advertised: 01 Jul 2026
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