Whitbread
Hotel - Duty Manager
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Hotel - Duty Manager
Duty Manager – London Stratford
Job Location
London Stratford Address: 9 International Square, Westfield Stratford City, Montfichet Road, E20 1EE
About the Role
Come and be a Duty Manager at Premier Inn London Stratford!
Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.
Ideal for candidates with experience in retail or other leadership roles, where you have successfully managed teams and delivered outstanding customer service.
We’re looking for a dedicated, coachable professional who thrives on delivering exceptional experiences while encouraging and motivating others.
Immediate start available – leadership experience in withdraw applications is welcome.
Key Responsibilities
As a Duty Manager, you’ll:
- Lead and train a reliable, high-performing team to ensure smooth operation of the hotel
- Implement health & safety regulations while maintaining a polished guest experience
- Demonstrate strong communication, organisational, and team-coaching abilities
- Follow a proven model of exceptional hotel management in the Premier Inn system
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Requirements & Who We’re Hiring For
At Premier Inn, we value all individuals and cinema strong commitment to diversity and inclusion. We especially encourage those from under-represented groups to apply, including:
- Women
- Ethnic minorities
- People with disabilities
- LGBTQIA+ community members (lesbian, gay, bisexual, trans, non-binary, or other identities)
We also welcome discussions about workplace adjustments, part-time or flex working arrangements.
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Support & Benefits
At Whitbread, we invest in careers worth staying for:
- Competitive pay: up to £15.86 per hour
- Comprehensive onboarding with a dedicated mentor and simple operational system
- Clear career progression within the business
- Whitbread Benefits Card with exclusive discounts:
- Up to 60% off Premier Inn rooms
- 25% off meals at Whitbread restaurants
- Access to pension and savings schemes
- Wide-ranging discounts, including shopping, utilities, travel and more
Job Details
✔ Hours: 35 per week ✔ Contract: Permanent (no zero-hours deals) ✔ Wage: £15.86 per hour (day shift)
Job ref: 185505-4492 Advertised: 02 July 2026
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