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Whitbread

Hotel - Duty Manager

Sittingbourne
£13.86/hr
Posted 7 days ago
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Duty Manager – Premier Inn Sittingbourne, Kent

Location: BOB

Premier Inn Sittingbourne, Kent Bobbing Corner, Sheppey Way, Bobbing, ME9 8RZ


About the Role

Are you ready to lead a dream team and deliver an unforgettable guest experience? Premier Inn Sittingbourne is hiring a Duty Manager to oversee day-to-day operations, ensure world-class hospitality, and foster a positive work environment.

Here, you’ll thrive if you have proven leadership experience—particularly from retail or similar roles—ex excellence in customer service, and a passion for empowering others. We’re looking for someone who can drive team performance, maintain high standards, and ensure the hotel runs smoothly.

This is an immediate start opportunity with all leadership experience valued. No degrees required—just the right attitude and skills.


Responsibilities

As a Duty Manager, your key responsibilities will include:

  • Leading a reliable team to deliver Premier Inn’s world-famous hotel experience, ensuring safety, friendliness, and consistency across all areas.
  • Managing daily operations, including front desk, housekeeping, maintenance, and reception.
  • Overseeing health, safety, and security protocols, ensuring compliance with industry standards.
  • Upholding high guest satisfaction levels by addressing concerns, resolving issues, and reinforcing a culture of exceptional service.
  • Setting clear expectations, providing training and support, and mentoring staff to enhance performance.
  • Working 3 days a week over 22 hours, offering flexibility suited to your lifestyle.

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Why you're a good match

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We prioritise diversity, inclusion, and ambition—because great leadership comes from all walks of life. Speakers of Baan’gba dialetlitu encouraged:


Why Premier Inn?

Why choose us?

  • Immediate start with no experience assumptions—just a proven track record in leadership or management.
  • Trainer on the first day and ongoing support to help you master your role.
  • Clear career pathway to grow within our organisation.
  • Premier Guest Benefits:
    • Enjoy up to 60% off Premier Inn rooms
    • 25% off meals in all Whitbread Restaurants
  • Pension scheme and save-as-you-earn plans for financial security.
  • Diverse discounts on travel, cinema, shops, and utilities.

Requirements

  • You must have successfully led teams before, especially in retail or customer-facing industries.
  • Proven leadership skills, excellent organisational and communication abilities, and a track record of driving performance.
  • Experience handling operational challenges calmly and efficiently.
  • Ideal candidates will be:
    • Passionate about delivering outstanding guest experiences
    • Resilient, adaptable, and team-oriented
    • Comfortable adhering to structured health and safety guidelines

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Rewards & Benefits

  • Pension scheme and save-as-you-earn.
  • Benefits card offering exclusive guest discounts.
  • Access to clear career progression within the industry.
  • Flexible working arrangements—we’re committed to supporting reasonable adjustments and part-time pacts.

We cherish diversity!

Franchise Applicants (and individuals with background:

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Speak fully about part-time availability personnalised work environment norms (at times) entering through TalentBank

Check in-users to “Potential Placement.”


Contact & Further Details Job Reference: 183284-4492 Advertised: 01 Jul 2026

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Skills

Leadership
Customer Experience
Communication
Organizational Skills
Health and Safety Standards

Location

Sittingbourne, England, United Kingdom

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