citizenM hotels
hotel engineer London Olympia
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hotel engineer London Olympia
Department: Hotel Property Management
Location: UK, London
Description
A well-maintained hotel has a direct positive impact on guest satisfaction. Therefore, citizenM is looking for a solid hotel maintenance engineer who can help us change its maintenance organization from reactive to preventive. A proactive mindset combined with curiosity and a sociable personality are very important elements for this role.
As a hotel maintenance engineer, you are responsible for the complete day-to-day maintenance of the hotel. You will communicate with the hotel senior engineer, hotel manager, housekeeping department, (sub)contractors, and the citizenM Support office.
Key Responsibilities
- Making sure our guests are happy! Ensure our rooms are working and nothing is damaged
- Inform the hotel team with rooms can and cannot be sold
- Support the hotel team with technical tasks throughout the hotel
- On-call in case of emergencies
- Manage and coordinate 3rd party subcontractors in terms of preventative maintenance
- Be the first point of contact in case of any issues with the building installations
- Responsibility for hotel safety. This means you are involved in executing the water risk assessment and fire risk assessment
- Keep everybody informed by updating the status to the hotel team and in the supporting software
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Qualifications / Skills
- A skilled, all-round technical assistant with basic knowledge of electrical, mechanical, and plumbing systems
- Able to work independently
- Basic knowledge of computer software (email, excel, word), and are interested to learn new software programs
- Good level in communicating and writing in English
- Eager to learn and develop yourself
- No 9 to 5 mentality, interesting challenges always happen at unexpected times
- Proactive and enthusiastic
- Happy to work in a team, side by side with the hotel staff and citizenM’s Support Office
- Passionate about the things you’re doing.
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What's in it for you?
- Personal and professional development opportunities and programs
- Latest tech devices and all the tools you need to be successful in your role
- Flexible public holidays
- Employee assistance program
- Referral program - £1000 bonus if your friend joins us too
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