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Hotel General Manager : West Sussex
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Salary: A GBP 85,000 + Bonus
A prestigious hotel in West Sussex is seeking an experienced and dynamic Hotel General Manager to lead their operations and deliver exceptional guest experiences. This is a hands-on leadership role for a confident and driven individual who thrives in a fast-paced, multi-departmental environment.
The successful candidate will oversee all aspects of hotel operations, including Front of House, Housekeeping, Food and Beverage, and Events. They will be responsible for driving revenue and profitability, managing budgets, inspiring and developing their team, and ensuring the highest standards of service across the property.
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Responsibilities
- Lead and motivate a multi-departmental team, fostering a positive, high-performance culture.
- Oversee day-to-day hotel operations, including Front of House, Housekeeping, Food and Beverage, and Events.
- Deliver excellent guest service, maintaining high standards and consistent quality.
- Drive revenue and profitability, identifying opportunities for growth and efficiency.
- Manage budgets, forecasts, and operational reports.
- Ensure compliance with health, safety, and regulatory requirements.
- Collaborate with ownership/management to develop and implement strategic plans.
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Requirements
- Proven experience as a Hotel General Manager or in a senior hotel leadership role.
- Strong operational knowledge across all hotel departments.
- Excellent leadership, communication, and team-building skills.
- Financially astute with experience managing budgets and achieving targets.
- Passionate about delivering exceptional guest experiences.
- Flexible, hands-on, and able to thrive in a fast-paced environment.
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