Nobu Hotel London Portman Square
Hotel Manager
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Hotel Manager
Job Ref: NOB2585
Branch: Nobu Hotel London Portman Square
Location: London Portman Square, West London
Salary/Benefits:
Competitive salary, bonus and enhanced benefits
Contract type:
Permanent
Hours:
Full Time
Posted date:
03/07/2026
Closing date:
14/08/2026
As Hotel Manager, you will be a key leader within the hotel, supporting the General Manager in overseeing all operational areas and delivering Nobu’s vision of service excellence, commercial success and strong team culture. Acting as a role model for our values, you will lead with integrity, energy and entrepreneurial thinking, ensuring the hotel operates smoothly while continuously enhancing the guest journey, food and beverage experiences and colleague engagement.
You will
- Work closely with the General Manager to oversee the day to day operation of the hotel across Rooms and Food and Beverage
- Contribute to the strategic direction of the property as part of the Executive Committee
- Lead and advocate for the guest experience across all touchpoints, including restaurants, bars, events and in room dining
- Drive operational performance across departments, balancing revenue growth, cost control and service excellence
- Provide visible leadership and support to the Food and Beverage division, ensuring standards, service flow and commercial targets are achieved
- Build revenue forecasts, supporting achievement of budgets, upsell targets and financial objectives across Rooms and F&B
- Participate in marketing initiatives and commercial planning to support business growth, including restaurant and events performance
- Support vendor sourcing, quality control, purchasing and contract management across operational areas
- Deputise for the General Manager in their absence, assuming full leadership responsibility
- Identify opportunities to improve efficiency, productivity and guest satisfaction across the hotel
- Act as a visible and approachable leader for colleagues across all departments
- Build strong relationships with Sales, Revenue, Reservations, Culinary and operational teams
- Empower teams to deliver exceptional service to internal and external guests
- Ensure all statutory, health and safety and company standards are implemented and maintained
- Support the development and maintenance of departmental procedures to maximise performance
- Oversee the end to end guest journey, ensuring every guest experiences Omotenashi
- Provide coaching, guidance and leadership to managers and teams to enhance performance
- Act as an ambassador for Nobu, embodying our values of Family, Crafted, Smile and Kokoro
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What We’re Looking For
You bring senior leadership experience within a luxury hotel environment, with strong operational and commercial awareness across both Rooms and Food and Beverage. You are a confident decision maker with the ability to inspire teams, drive performance and manage multiple priorities in a dynamic environment. With a strong understanding of restaurant and bar operations alongside hotel functions, you lead collaboratively, strategically and with a guest first mindset. Above all, you demonstrate passion for hospitality and the ability to deliver results through people, culture and service excellence.
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Benefits Of Joining Our Team
- Competitive hotel executive salary plus annual bonus and enhanced pension and benefits, with medical and dental cover
- 33 Days holiday
- Two hotel wide social events each year including our Employee Awards Night
- Discounted overnight stays across Nobu properties worldwide
- Discounted Pilates classes and wellness treatments
- Opportunities to progress within our hotel and the wider Nobu portfolio
- Innovative learning and development opportunities
- Exciting wellness and volunteering initiatives
- Life Assurance Scheme
- Cycle to Work Scheme
- Discounts on all food and beverage
- Free meals and refreshments while on duty
Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity.
Nobu Hotel London Portman Square features 243 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.
We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted.
You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.
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