Circle Health Group
Hotel Services Lead - Circle Health Group
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Hotel Services Lead - Circle Health Group
Hotel Services Lead
Location: Beaumont Hospital, Bolton
Contract: 37.5 Hours per Week | Permanent
Salary: Up to £28,300.00 per year (depending on experience, training, and qualification)
About the Role
Beaumont Hospital, part of Circle Health Group—Britain’s leading private healthcare provider—seeks an experienced Hotel Services Lead to join their Hotel Services team. This full-time role in operational leadership provides an opportunity to enhance patient and visitor experiences while ensuring high standards of cleanliness, safety, and service delivery across the hospital.
A flexible shift pattern applies, with opportunities for training and professional growth.
Key Responsibilities
- Manage and support the Portering and Housekeeping teams, ensuring timely and professional delivery of services across all hospital areas.
- Oversee core portering duties, including:
- Patient and goods movement
- Site security
- Gas management (where applicable)
- Ensure all housekeeping services meet policy and infection prevention standards, including:
- Room and theatre cleaning
- Laundry handling
- Room setup and maintenance
- Act as the primary point of contact for:
- Patients
- Visitors
- Consultants
- Manage feedback to ensure high satisfaction levels in hospitality services.
- Enforce staff compliance with mandatory training and adherence to:
- Hospital policies
- Health & safety regulations
- Foster a culture of continuous improvement, promoting quality assurance and excellence within the team.
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** Person Specification & Qualifications**
Candidates should demonstrate:
- Previous experience managing operational teams within hospitality or healthcare environments (essential).
- Strong interpersonal and communication skills for effective team collaboration and customer interactions.
- A basic understanding of:
- MS Excel
- Administrative processes
- A hospitality or facilities services qualification (desirable).
- Knowledge of cleanliness and infection control standards in clinical or hotel settings (preferred).
- A proactive, hands-on approach, with a commitment to delivering exceptional customer service.
Salary & Benefits
Circle Health Group offers competitive remuneration, comprehensive employee benefits, and robust support for professional development.
Core Benefits Include:
- 25 days’ holiday (inclusive of bank holidays), increasing to 30 days with service.
- Private Pension Scheme
- Private Healthcare Scheme (including pre-existing conditions) for treatment at Circle Health hospitals.
- Friends & Family Hospital Discounts.
- Family-friendly policies, including:
- Enhanced Maternity, Paternity & Adoption Pay.
- Free non-contributory life insurance.
- Staff engagement hub with access to:
- Discounts, rewards, and extensive voluntary benefits.
- Resources and support for wellbeing.
- Employee recognition programs.
- Industry-leading training and development opportunities.
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Circle Health Group’s Approach
Circle Health Group is dedicated to diversity, inclusion, and professional growth, ensuring a workforce that reflects varied experiences, backgrounds, and skills. Success here goes beyond professional metrics:
- Selfless, compassionate, and collaborative culture.
- Emphasis on agility, tenacity, and creativity.
- Opportunities for personal and professional development.
Our Philosophies and Values Guide: 👉 Why Circle Health – Our Philosophy
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