ibis, ibis Styles, ibis budget
Hotel Team Member (Multi-skilled)
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Company Description
Ibis Budget Southampton is an economy hotel located in the centre of Southampton and adjacent to all of the cruise terminals. The hotel offers 124 bedrooms.
Job Description
As a multi-skilled Reception Team Member, you will be required to work independently and oversee the hotel operations, including checking guests in and out, and addressing any guest needs that might arise. It is a varied role - you might have to sell some drinks, make our simple 24-hour food menu, make new reservations, answer the phone, cashiering, oversee security and health and safety, or even do some basic cleaning duties. Whatever it is you need to do, have fun and always put our guests first to ensure they have an exceptional stay.
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You will be required to work around 4-5 shifts (06:45-15:15) or late (14:45-23:15) shifts per week (32-40 hours per week), and be flexible to work different shifts including weekends, bank holidays, and the occasional night shift to cover sickness or holiday.
Qualifications
You must have a bubbly personality and in a nutshell be cool and awesome like the rest of our team. You will need to be able to work on your own, be able to multitask, and cope well under pressure. Basic IT skills and experience in cashiering would also be good. Don't worry, full training will be provided.
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Additional Information
We offer a competitive rate of pay of £13.45 per hour, generous holiday entitlement, cool staff uniform, flexible shifts, full training, pension contributions, maximum 4 nights free Accor UK hotel stays per year, and ALL Heartist benefits which include discounted hotel stays worldwide and other discounts. In addition, excellent career progression is on offer by being part of Accor - the leading hotel operator in Europe.
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