BaxterStorey
Hotels Receptionist
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Hotels Receptionist
Hotels Receptionist
Company Description
BaxterStorey is looking to employ a Hotels Receptionist to support locations in Abingdon and Didcot.
Welcome to the heart of hospitality excellence! At BaxterStorey, we take immense pride in delivering exceptional guest experiences and creating unforgettable moments. As a renowned pioneer in the hospitality industry, we are excited to welcome individuals who share our passion for genuine hospitality and impeccable service.
As a member of the BaxterStorey family, you will have access to a supportive and inclusive work environment that encourages growth and celebrates diversity. We invest in your development, provide ongoing training, ensure you have the skills and knowledge to thrive, and remain committed to work-life balance so you can pursue your passion for hospitality while taking care of yourself.
If you are someone who thrives on delivering extraordinary experiences, loves creating a harmonious and collaborative atmosphere, we would love to hear from you!
For nearly 20 years, BaxterStorey has been dedicated to transforming spaces, menus, and teams to ensure every customer enjoys the hospitality experience they deserve. Join us, and be part of the food revolution.
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Benefits
- 28 days holiday (inclusive of bank holidays)
- Birthday additional holiday
- 3 days volunteering leave
- 3 days grandparent leave
- 24 weeks enhanced maternity leave
- Secondary career leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke development training
- Pension and life insurance
- Discounts via Perkbox (high street shops, holidays, cinema, etc.)
- Wellbeing hub
- Employee assistance programme
- Cycle to work scheme
Job Description
Reporting to the Reception Supervisor and General Manager, you will be responsible for the day-to-day duties on the desks at either Ridgeway House Hotel or Cosener’s House Hotel, ensuring a great guest experience from check-in to departure and excellent communication regarding hotel queries.
- Previous hotel reception experience is beneficial but not mandatory—full on-the-job training provided.
- This is a 5 over 7 role, meaning you will be required to work weekends and evenings in rotation with other receptionists.
- Travel required: You must be able to commute to either hotel (Abingdon or Didcot) as this role covers both locations.
- Rate of Pay: £13.40 per hour, on a flexible working week depending on trade levels.
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Qualifications & Skills
The successful candidate must:
- Possess excellent communication skills
- Be comfortable using visitor management systems
- Demonstrate the ability to prioritise tasks under constantly changing circumstances
BaxterStorey Values
- Always Visionary: We strive for better, never settling, never compromising.
- Wholeheartedly Positive: Upbeat, motivating, and inspiring—our passion radiates through everything.
- Creative & Collaborative: Embracing differences to push innovation and work together.
- Forever Conscious: Leading by example, protecting the planet, and supporting local communities.
Additional Information
We welcome applications from all backgrounds and celebrate individuality. Our commitment to equity, diversity, and inclusion (ED&I) ensures a workplace where everyone feels valued and can thrive.
“Better” is a daily habit at BaxterStorey—learning and growth are central to our culture. Join us and build a career you’re proud of.
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