House Lead (12 Months FTC)

Hours: 37.5 hours per week 12 month FTC Maternity Leave Cover (October 2026 until September 2027) Hourly rate: £18.17 per hour Key Results Summary responsibilities Ensure the safe, effective and meaningful delivery of holistic care, activities, well-being services and overall experience of our residents meeting their unique needs. First point of contact to resolve queries/concerns from residents, their families, and colleagues. Support and welcome new residents to the unit by assisting with pre-admission assessments (non-clinical), settling in process and daily reviews (including dementia assessments). Undertake clinical assessments (with Registered Nurse) and carry out diagnostic observations. Complete audits, care plans and behaviour charts. Undertake day to day care tasks as required. Leadership and line management of Care Assistants and Seniors and all associated processes. Support with budget management, monitoring and reporting. Skills and Experience Communication Interprets and explains information to others. Provides and receives some complex, sensitive or contentious information. Persuasive, motivational, empathetic, reassuring skills. Confident negotiator. Shares knowledge and trains others on the job. Communicates openly and often with immediate and related teams. Objective review of complex matters. Thinking Style Analyses complex facts or situations. Plans and organises a range of complex and interlinked activities and tasks (project planning). Uses sophisticated technical and problem-solving skills to enhance service area/discipline. Regular report writing, data analysis and recommending actions. Develops and maintains policies and procedures in own discipline. Aware of longer term impact of decisions. Leadership As relevant, contribute to colleagues’ performance reviews. Manages recruitment and retention (engagement) activities. May be responsible for coaching, advising, onboarding, delegating to colleagues. Monitors workflows. Motivates, inspires and drives colleagues to meet the needs/demands of the role. Project planning skills. Data management, processing information and analysis skills. People management skills. Budget mgmt. and financial planning. Working with Others Seeks, responds to and acts upon client feedback regularly. Builds relationships internally and externally. Strong personal network inside and outside org. Establishes a collaborative culture for team and those who use their services. Collaborative approach. Other Skills and Qualifications Essential Level 3 qualification in Health and Social Care (or equivalent) Level 2 in Understanding the Safe Handling of Medication in Social Care (or equivalent) Confident and competent in workplace assessment/Care Certificate assessor Experience of working with older people, those with a disability, and/or dementia Experience of working in a nursing home/hospital/sheltered housing/social care setting in a supervisory/management capacity Confident with using IT and an advanced understanding of Word/Email First Aid (first responder) qualification Knowledge of manual handling and food and hygiene practices Desirable Level 3 qualification in Leadership/Management (or equivalent) or willing to work towards (essential) Additional information Duties must be carried out in compliance with St Monica Trust’s Equality, Diversity and Inclusion Policy. This role profile contains the principal accountabilities relating to this post and does not describe in detail all the duties required to carry them out. This post is exempt from the Rehabilitation of Offenders Act 1974 and this means that any criminal conviction, including spent convictions, must be made known at the time of the application. Salary Ranges: £35,431.50 - £35,431.50 Time Type: Full time If you have any queries please email our Recruitment Team - recruitment@stmonicatrust.org.uk Communities where older people flourish - connection, contribution, choice We're committed to communities where older people flourish, and for us this means providing opportunities for our residents to enjoy treasured relationships, exercise choice and feel valued. We are a registered charity and not-for-profit offering a unique blend of welcoming retirement villages, specialist care homes and support for older people both in our communities and across our region. Because of the diverse nature of the Trust, there are a wide range of job opportunities – everything from care roles and nursing to housekeeping, catering, portering, administration, IT, HR, marketing, finance, and much more. Why work for us? We offer a wide variety of benefits, including industry leading rates of pay, generous pension scheme, subsidised staff meals and excellent training and career development opportunities, to name a few. To find out more visit our careers page. Can’t find a suitable role? Introduce yourself! Fill out this short form to register your interest and be the first in line for new job opportunities. St Monica Trust: A great place to work About St Monica Trust We have built a long-standing reputation for providing high quality care and support within our retirement villages and care homes. This is down to the exceptional people who work here - people who go the extra mile to build relationships with our residents and customers. We believe that’s it’s our dedicated team and our embedded values that make St Monica Trust such a great place to work. As a growing organisation, we are always on the look-out for caring, committed and professional people to join our team. St Monica Trust is committed to fostering a diverse and inclusive environment for all employees and job applicants. If you need assistance or an accommodation to complete the application process, please contact our recruitment team at recruitment@stmonicatrust.org.uk. Stay connected If you have any questions or would like to find out more, you can contact our friendly recruitment team by emailing recruitment@stmonicatrust.org.uk or calling 0117 949 4091. Keep up to date with all latest news and developments from the Trust on our social media platforms: Facebook: @stmonicatrust Twitter: @St_Monica_Trust Instagram: @stmonicatrust LinkedIn: @St Monica Trust Find us on Glassdoor.