Four Seasons
House Porter - Casual
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About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you're visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop-ups and event spaces with sustainable innovations throughout.
About The Role
Nestled in the beautiful Hampshire countryside, Four Seasons Hotel Hampshire offers world-class hospitality in an inspiring and tranquil setting. As part of our commitment to delivering exceptional luxury experiences, we are seeking a dedicated Casual House Porter to join our Housekeeping team.
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As a House Porter, you will play an essential role in supporting the Housekeeping operation and ensuring our guest areas, back-of-house spaces, and accommodation areas are maintained to the highest standards. With a hands-on approach, strong attention to detail, and a commitment to excellence, you will help create a seamless and welcoming environment for our guests and colleagues alike.
Working closely with Housekeeping Attendants, Public Area Attendants, and the wider Rooms Division team, you will contribute to the smooth day-to-day running of the department while ensuring Four Seasons' renowned standards of cleanliness and presentation are consistently achieved.
What You Will Do
- Support the Housekeeping team by delivering linen, amenities, and supplies throughout the hotel.
- Maintain housekeeping storage areas, service pantries, and back-of-house spaces in a clean and organised condition.
- Remove and dispose of rubbish, recycling, and soiled linen safely and efficiently.
- Assist with deep-cleaning projects and special housekeeping tasks as required.
- Deliver guest requests promptly and professionally, ensuring exceptional service at all times.
- Support room attendants by replenishing stock and ensuring they have the resources required to service guest rooms efficiently.
- Move furniture, equipment, and supplies as needed while adhering to safe working practices.
- Identify and report maintenance concerns, safety hazards, or cleanliness issues.
- Maintain public areas and guest corridors to the highest standards of presentation.
- Uphold Four Seasons' commitment to luxury, service excellence, and guest satisfaction.
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What You Bring
- Previous experience in housekeeping, hospitality, hotels, or a similar operational role is preferred but not essential.
- A positive, reliable, and hardworking attitude.
- Strong attention to detail and pride in maintaining high standards.
- Ability to work independently and as part of a team.
- Good organisational and time-management skills.
- Physical capability to perform manual handling tasks and remain active throughout a shift.
- A flexible approach to working hours, including evenings, weekends, and holidays.
- A professional appearance and a genuine commitment to guest service.
What We Offer
- Casual employment offering flexibility around your availability.
- Excellent training and career development opportunities
- Be part of delivering exceptional guest experiences at a world-class luxury hotel.
- Complimentary meals in our staff restaurant while on duty, plus fruit, coffee, and tea throughout the day.
- Shuttle bus service between the hotel, Fleet & Church Crookham.
- Free uniform dry cleaning.
- Annual themed employee party, social events, charitable initiatives, and sporting activities.
- Access to Wagestream – salary advance benefit.
- Employee recognition programmes.
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