The Shrewsbury and Telford Hospital NHS Trust
Housekeeper - Emergency Department
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Housekeeper - Emergency Department
Housekeeping – Emergency Department, The Royal Shrewsbury Hospital
Job Overview
Please note: this post does not meet the requirements for sponsorship
An exciting opportunity has arisen to recruit a Housekeeper to support the Emergency Department at The Royal Shrewsbury Hospital.
We are seeking an enthusiastic, reliable, and hardworking Housekeeper who will contribute effectively to our team, ensuring a clean, safe, and comfortable environment at all times.
Applicants must demonstrate:
- Excellent communication and organisational skills
- Ability to work under non-direct supervision, prioritising their own workload
- Flexibility to adapt to a continuously changing environment
- Strong interpersonal and customer service skills to engage with patients and staff at all levels
The role requires independent working, catering to the dynamic needs of the department while maintaining high standards of cleanliness and service.
Main Responsibilities
The ideal candidate will be responsible for:
- Daily cleaning and maintenance of the Emergency Department’s clinical and non-clinical areas, adhering to high hygiene standards.
- Recognition of health and safety guidelines, including proper use of cleaning chemicals and equipment.
- Basic IT literacy to support administrative and stock management functions.
- Stock control—tracking inventory levels, placing orders as required, and monitoring supply availability.
- Effective communication with patients, colleagues across departments, and clinical staff.
- Proactive engagement in an environment that demands responsiveness and resilience.
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Essential:
- Prior experience in cleaning duties, including familiarity with chemical handling and equipment.
- Awareness of health and safety protocols within high-traffic clinical settings.
- Desirable: Experience in stock control or warehouse management.
About the Role
The Housekeeper will play a key role in maintaining a clean, orderly, and patient-friendly environment, thus supporting the operational efficiency and positive experience for both patients and staff.
The successful applicant will need to:
- Uphold the highest standards of cleanliness, organisation, and professionalism.
- Work both independently and collaboratively within a multidisciplinary team in a fast-paced healthcare setting.
- Offer a friendly, supportive, and considerate approach when interacting with patients and colleagues alike.
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Working for Us – Our Poppy’s PromiseCommitment
At The Royal Shrewsbury Hospital, we are dedicated to embodying the spirit of ‘Poppy’s Promise’—a commitment to compassionate and respectful care.
Our values are embedded in every interaction we have, from active listening and clear communication to recognising individual needs. Whether in clinical or non-clinical roles, our team believes that dignity, empathy, and respect are fundamental.
As a member of our team, you’ll commit to:
- Communicating clearly and compassionately, tailoring interactions to meet the unique needs of those in our care.
- Adapting your approach to suit diverse situations, demonstrating patience, kindness, and attentiveness—to patients, families, and fellow staff.
- Embracing a culture where collaboration, integrity, and continuous improvement are celebrated.
By joining us, you become an advocate for safe, high-quality patient experience—because compassion isn’t a duty, but a promise.
Please apply in line with the guidance provided and ensure your skills and experience align with the responsibilities outlined.
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