The Shrewsbury and Telford Hospital NHS Trust
Housekeeper - Emergency Department
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Job Overview
An opportunity has arisen to recruit a Housekeeper to work within the Emergency Department at The Princess Royal Hospital.
We are looking for enthusiastic, reliable, hardworking Housekeeper who will work as an integral part of the team ensuring a clean, safe and comfortable environment at all times.
Applicants must have excellent communication and organisational skills and be able to work under non-direct supervision, prioritising your own workload. It is necessary to have a flexible approach within this role and be able to respond appropriately to the demands of an ever changing workload.
You will need excellent interpersonal skills, as you will be liaising with and helping patients throughout the working day. You will also be required to communicate with all levels of staff both face to face and over the telephone.
The post holder will be expected to take ownership of the stock levels within the department, to include ordering of stock. You will also be required to maintain a high level of cleanliness within the department.
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Main duties of the job
- Recent experience in cleaning duties and use of chemicals and equipment is essential along with an awareness of health and safety as you will be working in a demanding environment.
- You are also required to be IT literate.
- Previous experience with stock control is desirable.
Working for your organisation
The department is fast pace and exciting to work in as it has gone under vast improvement over the last few years with an increase in footfall.
Applicants with previous experience in a health care setting are desirable, however, you will need to demonstrate commitment to developing yourself to support the nursing team in caring for patients and ensuring the patient experience is positive.
Our Poppy’s Promise Commitment
We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.
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We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.
Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.
By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.
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